“Do Not Buy…. Bought 2 vapes, an IQ2 and a Miqro-C. Miqro will not work straight out of the box and the IQ2 turns off by itself while it’s heating. I reached out to customer service several days ago and have yet to receive a response. Don’t bother buying from these clowns…”
“The Davinci is an excellent vape. It did its job nicely. However, I encountered issues connecting the vape to my iPad and iPhone. I contacted Davinci's customer support twice, and there was no response from Davinci CS. After researching the internet, I wondered why they didn't respond. The Connect apps from Davinci don't work with the IOS from Apple, and that's why they never responded to me. Very lovely. Just leave your customers hanging. Back to Storz & Bickel for me.”
“Awesome vape. Fits a good amount of cartridges including heavy hitters large 1g carts.
Product a good amount of vape with each hit making this my hardest hitting wax pen.
I absolutely love carb clear function store useful for clearing the chamber while on the go.”
“I love these vaporizers. They are of good quality and offer great results. I have a couple and have given some as gifts. My only issue with these is the batteries seem to lose the ability to hold a charge after a period. That's why I am giving 4 stars instead of 5. If they can improve on the batteries it would be 5 stars.”
“This 2 star review is due to the fact that I ordered 2 batteries almost 2 weeks ago and have yet to receive them. Love the product but it’s kind of useless without batteries. Order extra batteries, they do not last very long… I will gladly change my review if I ever receive my order that was due to arrive a week ago.”
“I have had a davinci vaporizer for sometime now. I have the IQC and I use the hydrotube with it. I used many vapes before choosing the Davinci. I blindly bought it because of all the great reviews. I have to agree it is by far the best I have used. And being able to change out the battery is the best thing .. I will only shop Davinci vapes from now on.”
“Worked fine for the first couple of times. Exchanged it for a new one. Same result. When I brought that one back, was told that it works better with micro-dosing pods. So, switching to different brand.”
“After having some initial communication issues, DaVinci's customer service has now knocked it out of the park. They reached out and took care of my issues and are making it right! As someone who has worked customer service (for too long), have to say that it means more when an issue is rectified than never having to deal with a company's customer service department. Anyone can make mistakes, not everyone is good at fixing them. I now know that DaVinci has excellent customer service and care enough to make things right!”
“SINCE THE PRODUCTS I GET ARE FOR MT BOYFRIEND..HE LUVS THEM..ALWAYS COMES ON TIME..THE LAST THING I ORDRED WAS ON SALE FOR BLACK FRIDAY...THEN THEY MARKED IT DOWN AGAIN N REFUNDED THE DIFF TO ME..GREAT PRODUCTS ABD CUSTOMER SERVICE”
“The MIQRO series dosing capsules are great! After I figured that I needed two picks to pull them apart, it made using them easy! Just fill them up with your favorite herbs, snap the cap on and you are ready to put one in your oven. After a session, I put the capsule inside the silicone case until I clean it out and refill it again. Keeps your oven clean and works great!”
“I Purchased a IQ2 in the Spring of 2022, I had some problems with the charging port after 9 months, of usage, started using battery and it’s been great,UNTIL I , Purchased the IQC, ITS FANTASTIC, the 10mm Adapter is made from a silicon type material, the IQ2 has a hard metal adapter. I only use the 10mm Adapter!”
“While I love my IQC, the customer service has been non-existent. I have reached out four times and have had zero responses. I received this email today asking for a rating and well, that rating is based on the customer service response.”
“Received vape. Device wouldn’t charge and so could not power on. I wrote emails to their support twice (not possible to call) and received no response. I then wrote them to return the device to receive a refund and again received no response. I finally had to call my credit card company and have the payment reversed. I do own an older vape from Davinci that I am pleased with.”
“Have always had convection vapes,thought I should try a conduction vaporizer but didn't want junk. The micro seemed to be a good stepping stone. LOVE the smart path,glad I did,would recommend to anyone..”
“I have been using the IQ series for a number of years and although I’ve tried and bought others dry herb vapes. This by far is the best for price, quality of vape and most importantly a good customer service experience… and let’s be fair not many companies can say that!
The only problem is the build quality can be almost timed for when the device will not function properly. I’ve run into many different problems and issues with almost all my da Vinci iq products but it’s still the coolest looking and the best for flavour on the market. My only suggestion is stop trying to get the software to be to clever and get the hardware and the software to be at the same level please also try to solve the ‘devils anus’ under the flavour chamber easier to clean. I hope this helps”
