dbrand Reviews

4.4 Rating 812 Reviews

85 %

of reviewers recommend dbrand

Company Reviews

Questions

Metrics

4.4

Based on 812 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Popular Questions:

Delivery

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Customer Service

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How quickly does Dbrand resolve customer queries?

Helpful Report

(3 years ago)

Greater than 52% of reviewers feedback is Dbrand resolves customer queries within an hour.

Helpful Report

(3 years ago)

96.58%

Industry Average

“ Amazing support , they deal in good faith which proves they are respectable company and brand I strongly recommend their products as they are amazing and their service is even better. Thank you dbrand!!! ”

- Anonymous

“ Very quality, not to mention how top tier the customer service is. ”

- Kallen

“ Amazing customer service! Ordered a new skin for my phone and it was lost in mail so they quickly sent out another. After receiving it I realized I ordered the wrong size and they worked with me to correct that as well. They were always quick to respond and always had a solution I was happy with. ”

- Brad

dbrand Reviews

Customer Service - Good