Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought via link from money supermarket .com. Offering £5 off . Full price charged .”

Helpful Report

Posted 8 years ago

“Ordered a small bouquet of flowers for Mother's Day. Delivered on time on Mothering Sunday at no extra charge. Apparently some of the blooms (lilies) were still going strong 4 weeks later.”

Helpful Report

Posted 8 years ago

“Flowers arrived late and looked out of tune after just a day promised an upgrade and given an apology by email but still waiting for said upgrade (order for Mother's Day) no response from telephone help number”

Helpful Report

Posted 8 years ago

“Really disappointed with the bouquet, it was for Mother's Day and I really hoped to give my mum a bouquet to show how much I appreciate her. After one day of the flowers being delivered the roses started to wilt. When I contacted debenhams flowers customer services about this they did not reply, I even attached a photo of the wilted rose. Just overall disappointed.”

Helpful Report

Posted 8 years ago

“Excellent service. The flowers came early and very nicely packaged for my best friend.”

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Posted 8 years ago

“Sent for Mother's Day. She was delighted and commented on how beautiful they were . Lasted a full week.”

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Posted 8 years ago

“Ordered for Mother's Day . Flowered arrived dead . My mother did not want to tell me . She complained and they sent another bunch .”

Helpful Report

Posted 8 years ago

“AVOID THESE THIEVES!! They did not deliver the flowers to my terminally ill mum and refuse to answer any emails or provide a refund. I am seeking legal advice against these thieving bastards.”

Helpful Report

Posted 8 years ago

“These flowers were purchased for Mother's Day. Very disappointed with the poor quality of the flowers. They did not last very long and were certainly not at there best even when they first arrived. Box they arrived in was bashed and soaking wet from the water that used to be in the flowers. Will not use debenhams flowers again.”

Helpful Report

Posted 8 years ago

“The flowers I had delivered were beautiful,they were delivered on time and were very well received.I have no hesitation in ordering flowers from you again and have told friends about your service”

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Posted 8 years ago

“If it wasn't for the fact of the convienience of the delivery, if you saw these in the shop at the price the I pretty sure you wouldn't buy them. I made the unfortunately mistake (or Google auto fill did) of having them delivered to my own address instead of my mothers, so I gave them to my wife although I had already brought her some from Morrisons and to be honest the Morrisons flowers were half the price looked 10times better and lasted at least twice as long as those from Debenhams. Despite to say I won't be using this service again. The only reason I've given them 2 stars is for the fact they delivered on Mother's Day,”

Helpful Report

Posted 8 years ago

“Nice enough arrangement but very small. I bought voucher from offer website and felt poor value for money so would have been aghast at full price. Delivery costs were extra and excessive.”

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Posted 8 years ago

“Easy to order online. Delivered on time. Lovely bouquets of flowers.”

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Posted 8 years ago

“The flowers arrived and looked lovely for a day, then they started dying off. I sent an email to discuss this as they were ordered for Mothers Day and I never even got a reply, only second time using the service and would never bother again.”

Helpful Report

Posted 8 years ago

“The recipient was Very pleased with the Flowers. First time I have used Debenhams for Flowers. I will use them again. Pat”

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Posted 8 years ago

“Flowers were lovely and arrived in good time however the chocolates I also ordered and paid for did not arrive with the order, when I contacted debenhams regarding a refund, I received no response.....I still haven't received a refund.”

Helpful Report

Posted 8 years ago

“The bouquet was of very poor quality on delivery and the flowers deteriorated rapidly and had to be thrown away the next day. My mother who received the flowers was so dissapointed she actually phoned me to tell me so! She adivsed me that they were rubbish and that I should claim my money back but I was away on work and forgot about it.”

Helpful Report

Posted 8 years ago

“The hyacinth bouquet was purchased for it's scent .The recipient is almost blind ,therefore it needed to have a strong smell, colour means nothing on it's own .This bouquet ticked all the boxes,scent was outstanding.”

Helpful Report

Posted 8 years ago

“On arrival about a third of the flowers had already started to wilt with some having lost most of the petals and therefore thrown out straight away. I was disappointed as I would expect the bouquet to arrive in good condition and stay that way for a least a few days after arrival.”

Helpful Report

Posted 8 years ago

“The only positive is that the flowers arrived on Mothers Day. Theye were not as ordered and the alternative supply, an orchid, was dead within 2 weeks. For the price paid the quality of flowers provided was very poor and the customer service was little better. I did eventually get a full refund but only after constant chasing. Will never use Debenhams Flowers again.”

Helpful Report

Posted 8 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews