Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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Phone:

020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great flowers, delivered on time and at a good price”

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Posted 8 years ago

“Flowers were beautiful and delivery was prompt.”

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Posted 8 years ago

“Flowers were lovely but the customer service was appalling. I'm more than happy to discuss this with anyone if they ring, which is what I told Debenhams. I gave them my phone number but they said there was no connection. Total rubbish - it's been our phone number for over 2 years. 01604 891100”

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Posted 8 years ago

“The flowers bought were nothing like the photo, half dead roses, a few baby Lilly's and lots of green foliage to bulk it out. I wrote a letter of complaint to customer support which was never replied to. Awful flowers & awful customer service.”

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Posted 8 years ago

“They took far too long to be delivered and when I rang customer service they asked me to let them know whe they arrived! The flowers apparently were lovely but i won't be using you again due to your shoddy attitude when I rang to ask where my the flowers were. All you could do was blame the carrier and you weren't helpful in the slightest!”

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Posted 8 years ago

“I have already sent an email to customer service regarding the late arrival of the flowers but have not had a response - was very disappointed!!”

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Posted 8 years ago

“Flowers were beautiful and delivery was quick. However there was no message left with the flowers so therefore my friend did not know who they were from”

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Posted 8 years ago

“I am really disappointed. I ordered the flowers to be delivered on a Sunday for my sister as I knew she would be at work the following week. The flowers were not delivered as no delivery note was provided. My sister contacted to arrange an appropriate place to pick them up and was advised she could pick them up from a neighbouring town which due to not being able to drive and working she could not do this till the following Saturday, hence the flowers have not been picked up as they would be dead. Complete waste of money which was very expensive and this is not the first time debenhams has not committed to the expected time of delivery. Will not be ordering again. Not happy. Yours Yvette chicharro”

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Posted 8 years ago

“Prompt delivery. The recipient rang to say that they loved the bouquet but I didn't see it.”

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Posted 8 years ago

“Flowers were perfect and lasted well.”

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Posted 8 years ago

“I have used Debenham flowers before and always been pleased with their service. Ordered these for my sister in law who was delighted with the quality. It is useful that they keep you updated on delivery so that you can make sure someone is in to receive them.”

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Posted 8 years ago

“The flowers arrived on time for Christmas, but that is the only positive thing I can say about them. The look of disappoint on my Wife's face said it all. The Roses in particular, when unpacked, looked "burnt" at the edges, as if they had been left in the frost. Next time,I will buy some at less expense from my local Supermarket.”

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Posted 8 years ago

“I ordered the flowers for a friend for a christmas present. They arrived 3-4 days after christmas and were held dead with slimy/rotten stems.”

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Posted 8 years ago

“I placed an order with Debenhams thinking because it is a respectable company the flowers would be great. The gift card that went with the flowers was so little that it wasnt even noticed. The flowers were a little whithered when they arrived and didnt last a week. I paid so much for the flowers and wasnt really happy. The people i sent it to where happy with the gesture..but would have been nice if the flowers were nice. They were however delivered on time”

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Posted 8 years ago

“Very poor standard this year, i will be shopping elsewhere next Christmas for my usual order of 6 bouquets .”

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Posted 8 years ago

“Very disappointed with the flowers that were sent as I had used Debenham's flowers before with no issue. They were chosen under the tab, sympathy. They were wilting, with petals falling off and looked very sorry for themselves compared to the image online that was full and bright. They arrived apparently well packaged, so unlikely that they were damaged in transit. Debenhams's offered an upgraded bouquet but this was not an option as the time for the sentiment had passed. The recipients were appalled at the quality and lack of thought that went in to their bouquet. That someone thought that it was acceptable. In their words .. it looked like it was made from Christmas leftovers. I will not be using them again.”

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Posted 8 years ago

“I didn't buy flowers I bought a hamper as a gift. The recipient was pleased with it. On-line delivery was on the day booked. There was a good selection of hampers.”

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Posted 8 years ago

“Our friend was very pleased with her flowers and the box of chocolates”

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Posted 8 years ago

“Delivered the following day to my parents. They say the flowers were lovely and loved the chocolates And teddy that I ordered with them. Will definitely order flowers from Debenhams again”

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Posted 8 years ago

“I ordered the bouquet online from Canada for my mum! She told me they were lovely. I would order again.”

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Posted 8 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews