Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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Phone:

020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value, delivered on date and on time as requested. The Valentine bunch was very much appreciated by the recipient. 5 ***** there all round!!”

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Posted 8 years ago

“Flowers were fine but not at all impressed with the card. Difficult to find and then the message hidden in a tacky booklet. Took her a day to find out they were sent from me...”

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Posted 8 years ago

“A really lovely bouquet of flowers that my girlfriend absolutely loved. Really happy with them especially at such a reasonable price and I'd definitely recommend ordering from here. Such an easy process with lots of extras available also”

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Posted 8 years ago

“Arrived a day early even though had paid extra for Saturday delivery. However I will give benefit of the doubt as it was peak period (valentines). Great products. She loved it.”

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Posted 8 years ago

“There's not a lot for the money, once all packing has been removed there are not a lot of flowers left! I would not use again.”

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Posted 8 years ago

“I gave these flowers as a get well gift and the recipient was delighted. I had received lilies from her for my 60th birthday. The flowers were stunning and the presentation in the packaging really impressed me, hence my ordering them.”

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Posted 8 years ago

“Whilst the flowers were lovely, delivery, which was supposed to be on Saturday 13th February, was attempted on Friday 12th February when nobody was in. There was apparently a further attempt at 06:31 on Saturday morning but nobody in the house heard anybody at the door. The surprise was spoiled!”

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Posted 8 years ago

“My girlfriend said she liked them”

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Posted 8 years ago

“I ordered some roses for valentines day. Picked the Saturday for delivery instead of the Sunday but they came Friday. No real issue though. Some of the rose petals were slightly damaged but overall I was happy enough for the price. No complaints.”

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Posted 8 years ago

“Lovely flowers. Delivered on time. Why no food sachet?”

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Posted 8 years ago

“My flowers arrived black at the edges of the buds and some of the leaves had gone brown. I could have gotten better quality at a supermarket! I sent wn email off no reply, after an hour I went to my local store at the metro centre where I have to say the women on the wedding services counter were fantastic! I couldn't have asked any more of them absolute stars. However even thou they were that good it took the lady 25 minutes on hold to get someone at debenhams flowers who apparently is in India and is called Christopher. Who spent over 40 minutes not having a clue what he was doing he even tries to tell me I hadn't been looking after the flowers very well you know the ones I revived less then two hours ago After much explaining and waiting for him to figure out what he was doing he then tried to charge me for a new set of roses instead of replaceing my very poor quality ones. I'm actually appalled at the service I received on Friday by your call centre it would seem standards only matter when they are the public face of the company. Also the reason I ordered online was for the gift card as the lady Iv bought them for has Russian heritage so I wanted the message in Russian so no message card I recived and I can't speak Russian so how do you tell and Indian gentlemen who can canot understand English how to write a word in Russian that his keyboard won't be set up for? Any how so after over an hour in your store with the very lovely lady's trying to help me out we finally got flowers sorted they came today and there much better quality thou maybe next time they should come in oasis soaked in water as roses tend to thirsty. I complained online about my experience with your flowers rep and was told someone would contact me today... Yea that hasn't happend either So to recap exreemly poor telephone service Very poor customer services who's are yet to call me But your store colleagues in the wedding department absolute stars they are the only reason Iv anything good to say about my experience that's why I give my experience 2 stars and not 1 Thank you for your time I do hope you act on my review Chris green”

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Posted 8 years ago

“Flowers were delivered a day earlier than i requested, but received email on the day i had requested telling my they had been delivered. Flowers were dead, stems were rotten. Tried contacting customer service =no success, contacted Debenhams via Facebook (who were VERY helpful), finally got email regarding my complaint, sent photos of flowers as proof, they offered to send a replacement bunch of flowers, confirmed delivery details then had an email saying they were out of stock of those flowers. Replied to email asking for full refund...... no reply from Debenhams as of yet. VERY VERY UNHAPPY CUSTOMER AND WILL BE AVOIDING THIS MONEY GRABBING COMPANY IN THE FUTURE.”

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Posted 8 years ago

“Flowers were absolutely Lovley lasted really well . Delivery was very good and I was kept informed so more than impressed”

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Posted 8 years ago

“The flowers were delivered a day late even though they had been at the depot a while and then to make matters worse half of the bouquet died within a few days.”

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Posted 8 years ago

“When my niece received the flowers she was over the moon -she phoned me to tell me how beautiful they were and the pleasure they gave her was immense and made her feel really appreciated--so thank you very much Debenhams for your prompt service and the happiness the flowers gave”

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Posted 8 years ago

“As the sender, I rarely see the end product BUT all the recipients are always very complimentary!”

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Posted 8 years ago

“was very pleased”

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Posted 8 years ago

“Great selection of flowers, easy to order and great service overall. The flowers were lovely. Thank you.”

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Posted 8 years ago

“I have ordered flowers on many occasions and have always been impressed by Debenhams choices and alongside the compliments from the recipients about them I won't go anywhere else for flowers .”

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Posted 8 years ago

“I ordered flowers for my mum, the lilies and the rest of the flowers were lovely but the quality of the roses were rubbish, wilted round the edges very quick”

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Posted 8 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews