Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

Company Reviews

Questions

Visit Website

Phone:

020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

Write Your review

Tell us how Debenhams Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely beautiful flowers. Speedy service. Really impressed with Debenhams Flowers.”

Helpful Report

Posted 8 years ago

“These were a gift for a friend so I can't really offer my views however my friend was extremely delighted with them so if that's the case I guess they must have been good”

Helpful Report

Posted 8 years ago

“The flowers were for my daughter's 25th Wedding Anniversary and they arrived on time as I had wished and paid for. My daughter was very pleased with the flowers and they were exactly as I had picked for her. I will use your service again. Thanks”

Helpful Report

Posted 8 years ago

“Excellent service. Flowers were still looking good after two weeks.”

Helpful Report

Posted 8 years ago

“Not bad at all. My mum really liked them. They were delivered to a nursing home for me but the staff didn't put the greeting with them,I don't know if the greeting comes in form of a card or just on the box/receipt? But a proper greeting card alongside them would have been nice in these circumstances. Will use you again. Karen”

Helpful Report

Posted 8 years ago

“Ordered flowers for Mothers Day on 25th February and picked the day before as a delivery date as Sunday isn't a delivery option (5th March). Paid and confirmed the order but after giving my mother a call on Mother's Day I soon realised that they had failed to arrive. They finally arrived delivered by Royal Mail on Tuesday (3 days too late!) looking somewhat brown and past their best. I emailed customer services on the Monday and received no response at all and then tried to call them on the Tuesday but after being put on hold for 6 minutes I gave up. I definitely won't be using this service again!!”

Helpful Report

Posted 8 years ago

“online ordering very easy to navigate, great value products, excellent customer service”

Helpful Report

Posted 8 years ago

“Ordered a few days days before Mothers day and delivered right on time. Good price and service.”

Helpful Report

Posted 8 years ago

“I have not seen the flowers but was told that they were gorgeous but delivery and order process was vey good.”

Helpful Report

Posted 8 years ago

“I ordered Mothers day flowers well in advance to be delivered on the day before. They did not deliver on the requested day, nor did they deliver on Mothers day but finally turned up the day after. Just to add insult to injury, the flowers were in a shocking state and were mostly dead. Surely Debenhams customer service department would be quick to deal with this mess you would think? No chance of that I'm afraid as despite sending them 2 emails requesting that they respond with some kind of answer as to why this all went so wrong, I have not even received the common courtesy of a response. Based on this experience, my advise would be go elsewhere for your flower delivery unless you are willing to accept dead flowers delivered late and an up yours attitude to customer service.”

Helpful Report

Posted 8 years ago

“Mum very happy and used service from overseas so glad it went smoothly.”

Helpful Report

Posted 8 years ago

“Ive tried other services and ive found this to be the most efficient. Thank you.”

Helpful Report

Posted 8 years ago

“Lovely flowers seamless transaction & they were delivered when they said they would be. Fab comms! Would use again & recommend.”

Helpful Report

Posted 8 years ago

“Bought flowers with a voucher deal for mothers day. Flowers were supposed to arrive on the Saturday but did not arrive until Monday. Several of the flowers were dead/ wilted and when these were taken out it made for a very paltry bouquet. Very disappointed and will not use again. I have emailed customer services twice but have had no response!”

Helpful Report

Posted 8 years ago

“The flowers were lovely and lasted quite a long time they were for a birthday gift and my only criticism was that the parcel delivery company that delivered them returned them to the Post Office depot and because I had requested they were delivered on a Saturday yhey were at the Post Office Depot all weekend it would have been far more sensible to have left them somewhere out of sight or with a neighbour. I know that was not your fault but it could have been a disaster. Delivery driver not the most sensible!”

Helpful Report

Posted 8 years ago

“Flowers delivered on time, well packaged and excellent quality.”

Helpful Report

Posted 8 years ago

“What I received was a pathetic amount of flowers for the money I was paying! Seen nicer bigger bunches I my local supermarket for about £5 which I should have just bought but thought I'd do something different and what I thought would be special but no never buying flowers from you again! Not a happy customer!!”

Helpful Report

Posted 8 years ago

“Flower heads missing. Not fresh. Would not order again.”

Helpful Report

Posted 8 years ago

“I was disappointed with the number of flower stems. i do not think this bouquet was value for money. i would not order flowers from Debenhams again.”

Helpful Report

Posted 8 years ago

“The flowers delivered within England were delivered on time and were of a good quality. Those delivered to Northern Ireland were a day late. Debenhams, when contacted about this, were very apologetic and offered to send further flowers the following week at no cost to me. This they did, but again they were a day late...”

Helpful Report

Posted 8 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews