Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered correctly right day right time and in good condition”

Helpful Report

Posted 8 years ago

“Awful flowers. So disappointed. This was a sympathy present and when they showed me what they received I was so embarrassed !! Going XL was more like XS. Such a poor bunch of flowers from now on I'll be going to florists and paying the same amount for double the bunch ! Feel Completley ripped off !”

Helpful Report

Posted 8 years ago

“These flowers were sent to a friend who had been ill. She was absolutely surprised and delighted with them and they have stayed fresh well over a week.”

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Posted 8 years ago

“receiver was really pleased and happy with the flowers delivered right to her doorstep thanx debenhams flower staff you done a good job will used again in the future.”

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Posted 8 years ago

“Perfect! exactly how they are in the picture, a very happy wife :) worth every penny”

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Posted 8 years ago

“It was my wedding anniversary and the flowers were a surprise for my wife. The flowers were a great start to our wedding anniversary celebrations”

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Posted 8 years ago

“only felt they were moderately acceptable”

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Posted 8 years ago

“Although I paid extra for a larger bouquet I was disappointed with the size but the quality of the flowers were lovely and the fragrance beautiful.”

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Posted 8 years ago

“I have ordered from Debenhams only twice, first time (order number 10024912) was delivered on the wrong date. This was very upsetting as it was following a bereavement. I was offered a refund of my delivery charge, this is not acceptable. For this order it was my Daughters birthday I ordered the large peon yo bouquet they are very poor and have not opened. Not great service.”

Helpful Report

Posted 8 years ago

We'd be inclined to agree given your experience. I have arranged for someone in our customer service team to contact you about this.

Posted 8 years ago

“The flowers came well packaged and in great condition when arrived i bought these for my wife as they were the same as our wedding flowers they were amazing only criticism is once they came out in bloom they didn't last very long”

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Posted 8 years ago

“The chocolate bouquet was a leaving gift and had to ordered on a last minute request. Debenhams were amazing they were able to to next day delivery and save the day by giving a close friend a special leaving present.”

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Posted 8 years ago

“Such lovely colours”

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Posted 8 years ago

“I live over 5,000 miles away and so sent flowers online for the birth of my grand-niece. I paid a little extra for the X-Large size bouquet; a vase (I didn't want her to be distracted from her new bundle of joy to have to look for one to put the flowers in), and next-day delivery, so that my niece would receive them the day she got home from hospital. My niece was delighted with the flowers and free chocolates that came as part of the package, the free teddy bear was even a decent size, not - the tiny, token thing I had half expected. I'm VERY pleased, as the bear will be a reminder of me as my grand-niece grows up.”

Helpful Report

Posted 8 years ago

Congratulations on the birth of your grand-niece! We hope she sleeps soundly next to the bear!

Posted 8 years ago

“I ordered the flowers to be delivered on the 28th, but my niece received them on the second night of the show, the 29th. She loved them, but as I gave a specific date I was disappointed they were late.”

Helpful Report

Posted 8 years ago

Royal Mail state the item was delivered on the morning of 28th. I can see it's a commercial address. Is it possible it wasn't passed on by someone at the address or left with a neighbouring address? Either way we're sorry to hear she didn't have them for the first night, it was a lovely gesture on your part.

Posted 8 years ago

“Bought as a gift and delivered straight to my friend. Box damaged. Hardly any bufs on rose. Wont be buying from here again.”

Helpful Report

Posted 8 years ago

“Underwhelmed probably best sums it up. Spent long time finding flowers plus champagne for a very special occasion and, my own fault, failed to read the reviews. When I did was horrified to see they were overwhelmingly poor and people were terribly disappointed with less than fresh flowers indifferently presented and often not arriving. I was really worried as wanted something stunning for two very discerning people. Fortunately the gift arrived on the right day and nice and early - probably because it was Royal Mail not DPD with whom customers seem to have all the trouble. The recipients were polite about the flowers but there was no wow factor at all and it was a pretty sparse bunch considering it was an expensive 'bouquet' and bought the large version. Don't know what the champagne was like - they didn't say. At least they arrived and the recipients knew they were being thought about which was what really mattered but when I look at the magnificent arrangements of lovely fresh flowers my local flower shop produces for £25 (and will last the best part of 2 weeks) this was not good value. There are lots of other internet flower providers; will go elsewhere another time.”

Helpful Report

Posted 8 years ago

“To start with, the website is clear and easy-to-use. I was ordering some flowers and wine for my mother's birthday because I couldn't be with her so I had my fingers crossed tightly for their safe and timely arrival. After choosing my delivery date, I received emails and texts from the delivery company/ Debenhams telling me where the parcel was every step of the way. They arrived bang on time with a big "happy birthday" from the driver and my mother was delighted, saying the bouquet was full of blooms and smelled lovely (for at least a week after too). I shall be using this service again for sure!”

Helpful Report

Posted 8 years ago

“Website good, delivery good and flowers looked amazing but they started to drop in about 2 days which is not acceptable when they cost just under £100. The lillies started to die first, closely followed by the roses. Could get 5 times as many for the money in a supermarket and they'd last at least a week.”

Helpful Report

Posted 8 years ago

“Next day delivery required .... Although contributed to flowers then being expensive . Saw flowers delivered to work mate ..... Tad Disappointed with size”

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Posted 8 years ago

“I sent them to a friend and she was thrilled with them. This made me very happy because on a previous occasion I sent Debenhams roses to my niece for her birthday and they were very poor quality. You offered me a Debenhams store credit and I used that credit for my friends flowers. You have indeed redeemed yourselves. Thank you Debenhams I shall be using you again!!”

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Posted 8 years ago

Brilliant news. Thank you for taking the time to let us know.

Posted 8 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews