Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was excellent but the quality of the flowers were very poor compared to the picture and I wouldn't have purchased them had the picture reflected the true quantity and quality. I took a picture 4 days after delivery to prove they were already wilting, unfortunately I have limited free time and forgot to send the complaint within the first 7 days as proof the picture was taken within this time. Although you pay more for the convenience, the flowers resembled a £5 bunch of flowers from tesco rather than £24 worth. It is a shame as Debenhams is a well respected retailer.”

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Posted 8 years ago

“Flowers arrived on time and the recipient was delighted with the quality and abundance of the blooms!”

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Posted 8 years ago

“Smooth delivery, great value and flowers looked great”

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Posted 8 years ago

“Quality of flowers was very good, lasted well with buds to come out. Colour of bouquet just as photo and blooms as described. Well packaged & promptly delivered. My mistake that I forgot to include gift message at time of order. Sent email to customer services immediately with requested message but this was never responded to & the flowers reached the recipient without them knowing who from! My error but disappointing there was noreply. Would use service again & have recommended already. Thank you.”

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Posted 8 years ago

“beautiful flowers recipient was very pleased”

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Posted 8 years ago

“It was sent to my sister in law, and she love it.”

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Posted 8 years ago

“Flowers arrived in beautiful condition ,recipients commented how well packed and good condition they arrived in .excellent service”

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Posted 8 years ago

“I ordered a bunch of flowers for my grandma's 80th and decided to upgrade to the Extra Large bunch but when they arrived they weren't as big as I expected so I double checked my order and they were actually extra large. The flowers were beautiful but they just looked like a standard size bouquet.”

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Posted 8 years ago

“the bunch of flowers did not match the display image hence my disappointment”

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Posted 8 years ago

“Easy on line ordering, delivered on time, beautiful presentation and the flowers lasted about 10 days, would definitely order from you again”

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Posted 8 years ago

“As ordered, Stargazer Lily's but in the pic my friend sent me, I wasn't overly impressed. Perhaps that is just over inflated prices of delivering flowers. To buy a bunch, you would get more & better quality at a much lower price so they were average against comparable competition.”

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Posted 8 years ago

“I live in Australia. We have a 100 year old Mother living in the UK and send her flowers every few weeks. It was trial and error at first, but having "found" Debenhams flowers has been a godsend for us. All her flowers have been excellent. We did have a small problem with messages not being included but that seems to have been resolved now. We also use Debenhams for other UK relatives for Birthdays and Xmas and are very satisfied. We highly recommend this service, and the flowers arrive fresh and as shown in the on line photos.”

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Posted 8 years ago

“Having originally made an order for a friends arriving in her new home it ended in my receiving of a beautiful bouquet and a bottle of wine a month later because of all the mess in-between Telling me that my friend's address did not exist knowing that she was living there was an insult Then sending a new order to me in a despicable condition added to the frustration I reckon I spent at least one hour on the phone or emailing (most of which were not responded to) to get nowhere. Never was I acknowledged as being a customer who needed service always it was passed back as my fault As i said earlier I received a beautiful bouquet ad even that had difficulties first in that there were no Hydrangea's available and then the next bouquet could not be delivered on the day requested. as they say a catalogue of errors When I suggested a bouquet and return of my money would satisfy my complaint in the first instance I was told definitely "no". That would have saved so much aggravation and my rating as above. It's such a shame as the flowers received a month later are beautiful and so far have lasted well Anne Cygler”

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Posted 8 years ago

“I was very impressed with service and the condition of the flowers and the people where very good impressed with quality very good on delivery will use you again many thanks”

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Posted 8 years ago

“Recipients both very pleased with their plants. Delivery was good in both cases”

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Posted 8 years ago

“I find Debenhams flowers a great way to send flowers to people in other parts of the country. Other companies may only offer you a choice of flower colour, not type. Debenhams allows you to choose the exact bouquet you want. I have had flowers delivered by Debenhams and they have been lovely. I sent a large bouquet to a relative for her 70th birthday and she pronounced them "gorgeous". The one downside is that mine did start to fade after a week. I cannot say if this is the case for all bouquets.”

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Posted 8 years ago

“I ordered some flowers to express my condolences to a friend who lost a loved one. The large lilly and white rose bouquet with vase was received with great gratitude. I'm told they were beautiful. The selection process and delivery was very easy. Thank you flower people at Debenhams.”

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Posted 8 years ago

“Thought it took longer than I expected to deliver. Will definitely try a different site next time.”

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Posted 8 years ago

“So after having tried to contact customer services twice online using their 'my support' service and having been ignored twice, I couldn't resist the opportunity to leave feedback. My flowers were delivered 1 day late (anniversary plus 1) after having paid extra to nominate the date. The 'delivery' was in the form of just leaving them on the doorstep with no attempt to ring or knock. The flowers were (as I described them on the ignored my support service) a bunch of green. Not one single flower was open and this was after the flowers were a day older than they should have been. As you can imagine, I'm not impressed. If I could give minus stars I would.”

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Posted 8 years ago

“Beautiful flowers, rather ordinary presentation.”

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Posted 8 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews