Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were lovely although was slightly disappointed with the size. I had paid the £5 extra for the large bunch but they were definitely the small.”

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Posted 8 years ago

“Excellent service and the flowers were beautiful and still going strong after a week.”

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Posted 8 years ago

“Cheaper than other sites we considered but the quality and service are still excellent. Will only use Debenhams from now on!”

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Posted 8 years ago

“I ordered a bouquet for Mothers' Day, which was withered and dead when my mother received it. I sent several emails to the support address and spent about £5 calling their premium hotline to try and sort things out, but didn't get any response. In a fit of desperation I emailed the CEO of Debenhams and outlined what had happened. Nearly immediately I was contacted by a customer support representative, offering to refund me the paid amount and deliver their most expensive bouquet to my mother free of charge. Both were done, and done very well. However, this doesn't avoid the fact that I shouldn't have had to contact the CEO, and I feel that my complaint would have been ignored had I not done so.”

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Posted 8 years ago

“Gorgeous flowers bought for a colleague who had a baby. They were very impressed.”

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Posted 8 years ago

“Very nice folwers, and a very good experience... Thaks!”

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Posted 8 years ago

“I already sent a complaint to Debenham flowers but they ignored it and now a few weeks later they asked for my review of their service. Ok. The flowers I ordered turned up a day late and virtually dead, the only flowers to survive longer than two days were the lillies. The bouquet was bone dry when it arrived so it was hard to say how long the flowers had been without water. I had bought the flowers for Mother's Day and thought it would be nice to have them delivered. Needless to say I won't be using their service again nor recommending it to other people. I did ask for a refund but heard nothing back, no acknowledgement of my note so now the note is publicised.”

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Posted 8 years ago

“Was very dissatisfied with the quality and quantity of flowers for price I paid”

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Posted 8 years ago

“The flowers arrived on time but dead in a couple of days. Compared to the flowers we got from M&S, Next and Inter flora from other family members worst decision I made getting them from Debenhams. Poor Quality Product completely wasted my money.”

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Posted 8 years ago

“The flowers are beautiful, they looked even better than the photograph.”

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Posted 8 years ago

“Flowers ordered for Mother's Day - pre-ordered them about 10 days in advance as I was going to be away on holiday on Mother's Day. They arrived on Saturday 5 April, my Mum was really pleased with them. She kept the packaging to show me which was a really nice purple box and the flowers were still going strong more than a week later. I paid £20 for the bouquet and feel it was really excellent value. Will definitely order again. Very happy customer and very happy Mum !!”

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Posted 8 years ago

“Very good service and very fresh flowers”

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Posted 8 years ago

“Bought as a present for my elderly aunt at the last minute and they didn't disappoint. They were lovely flowers and she was so pleased”

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Posted 8 years ago

“Sent to my sister for her birthday, she loved them and said that nearly two weeks since she received them and most of them still in bloom and ok. I was not happy losing the discount offered, it was not at check as advertised. The Standard free delivery could not get them to her next day, fare enough, so I elected to pay for next day, but when that came up as not able to deliver next day as well, I thought no point. I was ordering in time for paid delivery for next day, what happen?”

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Posted 8 years ago

“The flowers arrived on the day requested and the person receiving them was thrilled with the arrangement and the freshness. Thanks you Debenhams”

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Posted 8 years ago

“Lovely flowers - promptly delivered and kept well informed of details of delivery and when they arrived too. Excellent .”

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Posted 8 years ago

“Beautiful flowers, as described, delivered promptly. Very pleased.”

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Posted 8 years ago

“I didn't get to see the flowers, but my daughter told me that they were lovely and she was really pleased.”

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Posted 8 years ago

“Recipient was very pleased with her plant! Seemed to be good on timing and easy delivery.”

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Posted 8 years ago

“Did not see them but know they gave great pleasure. R. Scully”

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Posted 8 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews