Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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Phone:

020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers were really nice, however bouquet was a lot smaller than expected”

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Posted 8 years ago

“Beautiful plant, quick delivery 1 very happy sister. The only thing I didn't manage to do was Inc a message, after numerous times of looking I gave up”

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Posted 8 years ago

“The quality of the flowers is good and delivery is reliable. I like the updates of the order that I receive.”

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Posted 8 years ago

“The flowers were delivered on the day specified and the recipient said they were absolutely beautiful.”

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Posted 8 years ago

“sister loved flowers really made her day beautifully fresh and bright.”

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Posted 8 years ago

“Website easy to order from, efficient, and flowers as mentioned. Also sunday deliveries are a bonus when most do not do Sunday delivery. Many thanks”

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Posted 8 years ago

“Flowers were for my Nan, the flowers were nice but the delivery was I nightmare. I paid for express next day delivery as I knew she would be in all day but also with a request for the driver 'To be patient' with her being elderly. Everything was looking fine until I got an email that day to say my flowers were being the delivered the next day with no explanation & due to opening hours I couldn't ring to ask why it would be the next day with no attempt to deliver when I requested! I had to end up telling my Nan of her surprise delivery so she stayed in all the next day, then I got an update at 10.20am to say they would be delivered between 10.10am-11.10am, so 10 mins after the flowers were due, followed by an update 5 mins later to say no-one was in & the flowers went back to the depot however, my Nan had been in. I couldn't arrange to have them delivered to a shop near her as they wanted my I.d as I ordered them which is ridiculous when the majority of the time people order flower deliveries for other people, not themselves. I had no choice to re-arrange them for the next day which was now days after her Birthday, and where again she had to stay in all day & cancel her doctors appointment. When they were eventually delivered the delivery man knocked quietly so Nan barely heard the door even though she has a doorbell which he didn't use & she barely got to the door when he was getting back in his van so wasn't patient, makes me wonder if this is what happened previously. So I paid £6 extra for express delivery when there was no intent to deliver the next day, no care or consideration & a massive inconvenience to my Nan & me which ruined the whole surprise. So not happy!”

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Posted 8 years ago

“We sent them to two members of my staff who had organised our Queens Award day, and they were both over the moon with them.”

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Posted 8 years ago

“My friend said that the flowers and gift were very good, however they did not arrive on the specified date. As she lives in a major city and the flowers were ordered well in advance, I was very disappointed as it was a birthday gift.”

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Posted 8 years ago

“Recipient was over the moon so I was pleased too”

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Posted 8 years ago

“Lovely flowers and much appreciated by our friend delivered on time”

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Posted 8 years ago

“Delivered teh flowers on time, and recipient was very please.”

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Posted 8 years ago

Wonderful! Thank you for taking the time to tell us.

Posted 8 years ago

“Roses delivered were water damaged and died within 3 days. I got a replacement bouquet but you don't get many flowers for your money, wouldn't buy from you again.”

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Posted 8 years ago

“a little sad that I sent flowers to my brother on his birthday. On the card I wrote put in a safe place if not in. The flowers were not put round the back of the house in a safe place but were sent to stockport post office. My aged brother had to go to stockport and wait in a long queue to receive his flower box. He was not pleased at having this run-a-round and although he thanked me for the flowers, I also got a "ticking off"”

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Posted 8 years ago

Sorry to hear this - sounds like your kind gesture didn't have the desired effect.

Posted 8 years ago

“Ordered a bunch of lilies for mum which were extremely fresh. Took a little while to open but blossomed beautifully and lasted a very long time. Only downside is that the flowers come packed in a box so the recipient has to un-box them and misses out on being presented with them”

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Posted 8 years ago

“Very happy with the service”

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Posted 8 years ago

“Delivery arrived lightly later that we anticipated but were told the flowers were beautiful.”

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Posted 8 years ago

“Very reasonable prices and always delivered on time. Beautiful flowers.”

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Posted 8 years ago

“I didn't see the flowers but was told by the recipient that they were beautiful! And they arrived on the right day”

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Posted 8 years ago

“The one star is for prompt delivery. That is the only positive word I can say about this ghastly product delivered as a fifth wedding anniversary present for my son and daughter in law. I was mortified. They said the roses were already brown on delivery, and I saw the actual bouquet five days later, unspeakable. Disgusted with Debenhams. Have rang contact number twice, emailed, sent photos of product, (Lovely Lilies and Roses bouqeut)Trustpilot report, now this. Really poor customer response. Sorry, hate to give negative feedback, but so upset as this was supposed to be a nice surprise! Order no 100245580. Please recompense in some way, thank you.”

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Posted 8 years ago

Apologies for the slow response and to hear that the flowers arrived poor. We appreciate the gesture will have been ruined by a poor product. We will get one of our team to contact you regarding this. No apology necessary for the poor review - we're sorry you've been forced to use it as a last resort way of getting our attention.

Posted 8 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews