Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,520 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have shopped in store (in France!) and Online and have found that the prices are excellent and the quality is very good - especially when you consider the prices! Delivery was prompt online and the size guide was great.”

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Posted 8 years ago

“Good value, high quality products. Good communication and delivery.”

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Posted 8 years ago

“Good product value for money”

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Posted 8 years ago

“As always with Decathlon, the quality is good and I knew I will get a good product. It was easy to put together and my son is making good use of the basketball post. I prefer to purchase this from a reputed sports company than an unknown on ebay.”

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Posted 8 years ago

“Super quality items at very affordable prices. It's my first port of call for my sons outdoors equipment for scouts, my coaching equipment for football. The app is so easy to use even able to check stock and prices at stores. The staff are always super helpful and friendly.”

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Posted 8 years ago

“Quick delivery and excellent quality products! :)”

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Posted 8 years ago

“I just love decathlon we used to use go outdoors, but not anymore your products are so much better not just price but quality! No problems with returns,refunds or exchanges just love decathlon”

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Posted 8 years ago

“Price and great staff”

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Posted 8 years ago

“An eye-boggling array of choices. All high quality, some ingenious. Good value too.”

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Posted 8 years ago

“Great Value & Quality Products with 365 days a year return policy. Fantastic”

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Posted 8 years ago

“Excellent delivery service”

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Posted 8 years ago

“Good communication about shipping. Easy picking, payment and arrived in time.”

Decathlon 5 star review on 24th January 2017

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Posted 8 years ago

“Good quality , really good prices . wonderful serves .”

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Posted 8 years ago

“Amazing service and product! Purchased bikes for my twins for Christmas. They arrived promptly and were already assembled. Boys are so happy.”

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Posted 8 years ago

“Great service and excellent price”

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Posted 8 years ago

“Great racing bike for my son's 12th birthday at at great price.”

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Posted 8 years ago

“Goods arrived promptly and well packaged. Very good service.”

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Posted 8 years ago

“Great range, excellent quality and speedy service”

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Posted 8 years ago

“Speedy delivery and reasonable price”

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Posted 8 years ago

“Good and fast service. Always ready to answer questions and help solve problems. You have a very high quality stuff.”

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Posted 8 years ago

Decathlon is rated 4.4 based on 11,520 reviews