Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,520 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was very good. The items are a Christmas present for our grandson.Very good service.”

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Posted 8 years ago

“Punctual delivery for pick-up.”

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Posted 8 years ago

“I browsed, ordered and received the item within 3 days. Very efficient and pleased with the item.”

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Posted 8 years ago

“I bought my first road bike arrived packaged well in good condition and easy to assemble for a great price.”

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Posted 8 years ago

“Absolutely brilliant products. Fast efficient delivery and when I had to exchange for another size no problem and replacement sent quickly.”

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Posted 8 years ago

“Good kit, delivered on time.”

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Posted 8 years ago

“All. You're best”

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Posted 8 years ago

“quality products, good prices”

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Posted 8 years ago

“Jacket ordered too small. I rang operator and sorted return and as I needed replacement for a trip she offered to send it before they received original. Arrived 2 days later, perfect but unfortunately missing stuffer bag but no drama”

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Posted 8 years ago

“Easy to set up account and order online and get delivery.”

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Posted 8 years ago

“I have never been able to snorkel as I didn't have the confidence! This tribord solved everything and I have been snorkeling in the Maldives at the age of 65!!!!”

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Posted 8 years ago

“I have ordered some baby clothes and they are great. Love it.”

Decathlon 5 star review on 23rd November 2016

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Posted 8 years ago

“This was my first order with Decathlon. The order arrived quickly and although I had to return part of the order for an exchange I didn't have to pay postage on the exchanged product which was posted to me. I also received a refund which was processed very quickly. Overall very happy with the service and will use Decathlon again!”

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Posted 8 years ago

“Good quality products at generous prices.”

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Posted 8 years ago

“Easy to find the skates we wanted and soon delivered to our chosen store”

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Posted 8 years ago

“Good quality products received. Well packaged and well priced. Certainly good value for money.”

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Posted 8 years ago

“Quick service and great product”

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Posted 8 years ago

“Excellent quality at realistic prices”

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Posted 8 years ago

“Great value for money.”

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Posted 8 years ago

“Prompt delivery. Everything was spot on.”

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Posted 8 years ago

Decathlon is rated 4.4 based on 11,520 reviews