Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,520 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheaper than most other sports shops.”

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Posted 8 years ago

“Quality seems to trump price so far”

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Posted 8 years ago

“Fantastic returns policy”

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Posted 8 years ago

“Items arrived quickly and were great thanks”

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Posted 8 years ago

“quick delivery”

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Posted 8 years ago

“Happy that I got the type of dance tops that my daughter wanted.”

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Posted 8 years ago

“i use to go to decathlon since 25 years (france, china, uk) usually happy with product for myself and now mainly for kids stuff. lack of skills is visible now in staff. i select carefuly using reviews from other users. price are still ok for avreage quality, but some stuff quality is really poor (low price link to it) good or not for the image... i don't know.”

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Posted 8 years ago

“Quick delivery and well packaged.”

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Posted 8 years ago

“On the ball with quick postage.”

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Posted 8 years ago

“Good service however was disappointed that there was no invoice included with my order as I need an invoice, I've ordered from many places before and have always received an invoice with my orders. Please try to fix this.”

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Posted 8 years ago

“It was delivered on time”

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Posted 8 years ago

“Very quick delivery. was next day”

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Posted 8 years ago

“I was able to buy 2 20k plates in store Stockport and 2 20k plates on line very good easy putchases”

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Posted 8 years ago

“They had the products that I ordered available ex stock”

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Posted 8 years ago

“quick efficient service and a great product”

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Posted 8 years ago

“service was ok”

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Posted 8 years ago

“Great store with great prices. Hard to get sizes in Belfast shop but can order online to get delivered but obviously costs to get it delivered”

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Posted 8 years ago

“Very quick service and great return procedures, sizing very small.”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“I am happy with the quality and prices both online and store. I was in the Edinburgh store yesterday and was disappointed with the range as there seemed to be lines missing”

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Posted 8 years ago

Decathlon is rated 4.4 based on 11,520 reviews