Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,520 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tracking information on goods excellent. All goods received as per order & to the time scale outlined when order placed. Excellent.”

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Posted 7 years ago

“Bought a new FITBIT 2 andthey were by far the cheapest. Te delivery and communication were also really good.”

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Posted 7 years ago

“I buy almost all my running gear from Decathlon as I find their choice and value for money is really good. Customer service are also very helpful. I definitely recommend them.”

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Posted 7 years ago

“Great range of quality outdoor clothes and footwear for kids at great prices.”

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Posted 7 years ago

“Staff were so helpful helped me find what i was looking for”

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Posted 7 years ago

“The bike workshop is very knowledgeable and helpful. Sergio in particular couldn't do enough to get me back on the road.”

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Posted 7 years ago

“Ordered online 2 scooters, 2 helmets and a pair of tennis shoes. Items as described on the website, fast delivery. Can defenietly recommend Decathlon.co.uk.”

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Posted 7 years ago

“excellent selection”

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Posted 7 years ago

“No shipping fee, fast shipment, even when shipped from Germany”

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Posted 7 years ago

“Great variety and value of money, good quality”

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Posted 7 years ago

“Great value and delivered on time as expected. Friendly and very helpful.”

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Posted 7 years ago

“Went in for some wetsuit gloves. Found they had multiple sizes which meant it was easy to find the perfect size for me”

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Posted 7 years ago

“Good products,clear layout and explanations. Fair prices.”

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Posted 7 years ago

“Excellent range of innovative products. Regular end of season discounts and I mean genuine deep discounts. Free click and collect and amazing no-quibble 1 year return policy. ALl the products I have bought have been really good quality for the price and many equipment designs are genuinley hard to find elsewhere.”

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Posted 7 years ago

“Very good place to shop for all sports goods”

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Posted 7 years ago

“All products were wonderfully great quality! Took no time to get to me! Great prices and easy to use web site!”

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Posted 7 years ago

“All products were wonderfully great quality! Took no time to get to me! Great prices and easy to use web site!”

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Posted 7 years ago

“Good quality items at a very reasonable price, staff are always helpful and friendly.”

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Posted 7 years ago

“CON LOS PRODUCTOS TAN VERSATILES Y EXCELENTES PRECIOS”

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Posted 7 years ago

“A secret for the outdoor person. A store I use to shop from and that i have refound. Fantastic range at good prices.”

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Posted 7 years ago

Decathlon is rated 4.4 based on 11,520 reviews