Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,520 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items purchased were good value for money and easily accessible.”

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Posted 8 years ago

“Had the trainers I wanted at a good price”

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Posted 8 years ago

“They sorted the problem out”

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Posted 8 years ago

“Correct produce, good price, on time delivery. Information on delivery timing could have been clearer - confused dispatch date and delivery date”

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Posted 8 years ago

“Very helpful service from staff.”

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Posted 8 years ago

“Good prices Quick delivery Easy handling of returns”

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Posted 8 years ago

“I like the range of choice but most of all the value for money! The one thing I would like to mention is that the sizing especially on swim wear is very small. If ordering any swim wear I would recommend about 2 sizes difference.”

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Posted 8 years ago

“The order process was very easy to follow”

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Posted 8 years ago

“servive”

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Posted 8 years ago

“Click and collect service was very swift.”

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Posted 8 years ago

“Greatjudo suits for my boys:)”

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Posted 8 years ago

“Good service from staff in store when I had to return an item,was no questions asked.”

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Posted 8 years ago

“Easy to order, arrived on time. Appears to be a good product so far although I have only used it twice so far”

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Posted 8 years ago

“Good value items but delivery could have been quicker.”

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Posted 8 years ago

“First time using Decathlon will be going back and using them again excellent customer service and great products.”

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Posted 8 years ago

“I have already sent you a complimentary email”

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Posted 8 years ago

“Quick prompt service, good quality skates”

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Posted 8 years ago

“Good quality bike”

Decathlon 4 star review on 20th October 2016

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Posted 8 years ago

“good range of products at very reasonable prices. So pleased to now have a store in the local area.”

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Posted 8 years ago

“Reliable, trustworthy service”

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Posted 8 years ago

Decathlon is rated 4.4 based on 11,520 reviews