Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,520 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick delivery”

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Posted 8 years ago

“Value for money sports wear”

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Posted 8 years ago

“Love the products. It's delivery that lets you down. Need to order a week in advance even if the items are in stock to make sure we have them on time. Also the search function is not easy to use.”

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Posted 8 years ago

“Excellent service, had to exchange one item and it was dealt with efficiently.”

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Posted 8 years ago

“Great price”

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Posted 8 years ago

“good quality affordable items”

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Posted 8 years ago

“Servicing”

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Posted 8 years ago

“Quechua Arpenaz 300 Rain Men's Waterproof 3 in 1 Jacket - bought 3 of these this week for myself and colleagues on Security at Man Uni...work in all weathers and thus far this jackets been great.Would rather have had a black fleece insert than grey but that being the only criticism this is great value and great coat”

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Posted 8 years ago

“Good quality, good price”

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Posted 8 years ago

“Service and staff”

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Posted 8 years ago

“Very quick service. Product is good quality for the price.”

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Posted 8 years ago

“Kept me informed of delay with some of the items and delivery was very efficiently managed.”

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Posted 8 years ago

“The prices, ranges, ease of purchase, customer service”

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Posted 8 years ago

“Good quality goods at a very competitive price”

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Posted 8 years ago

“Good sports' wear, excellent customers' service”

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Posted 8 years ago

“Prompt delivery.”

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Posted 8 years ago

“Everything I ordered was correct. The staff were friendly and efficient. The sportswear was of good quality and fit. Thank You”

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Posted 8 years ago

“All fairly standard. Goods ordered. Goods arrived.”

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Posted 8 years ago

“Quick service and nice web”

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Posted 8 years ago

“By explaining clearly and simply how your loyalty card system works.”

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Posted 8 years ago

Decathlon is rated 4.4 based on 11,520 reviews