Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,520 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All goods arrived in rapid time and were just as expected- did the jobs they were supposed to do!! Great value for money.”

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Posted 8 years ago

“Decathlon made it very easy for me to return the shoes I'd ordered via the website, to our local shop. The replacement pair was shipped almost at the same time and were with me very quickly. Thanks Decathlon!!”

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Posted 8 years ago

“I bought a Btwin Rockrider bike for my son. A free service was offered when purchased. From the purchase to ringing to arrange a service, dropping bike off and collecting, the customer care from Warrington branch was second to none! I would definitely recommend this store and will use again and again!”

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Posted 8 years ago

“prompt delivery .good products”

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Posted 8 years ago

“clear description of product, good images, speedy delivery.”

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Posted 8 years ago

“Found what I was looking for and at a decent price. The products are of good quality and Decathlon don't overcharge which is always nice.”

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Posted 8 years ago

“We were able to order a bike for my son online and just turned up at the store to pick it up. So simple and straight forward.”

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Posted 8 years ago

“Thank you for the items. Very quick delivery and everything is as described. Good quality products.”

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Posted 8 years ago

“I have bought many items from Decathlon. The quality is so good and the prices are super competitive too.”

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Posted 8 years ago

“Great value for money.”

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Posted 8 years ago

“fast delivery. Easily found what I was looking for.”

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Posted 8 years ago

“Speedy delivery and item matched online description. Good quality and value.”

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Posted 8 years ago

“The guy at the tennis stringing I think his name is Jose, was extremely helpful. from telling him how I play, we was able to suggest the right strings and the correct tension to string my racket!! Was very patient, polite and friendly and did 3 of my rackets a day earlier than expected which meant I didn't have to rush around the following day. Excellent service!! Thank you!!!”

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Posted 8 years ago

“Goods arrived on time. Item was as advertised and was in good condition.”

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Posted 8 years ago

“Everything was very smooth and I did not have any problems.”

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Posted 8 years ago

“Great product and overall experience.”

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Posted 8 years ago

“Good quality and value, nice jackets and boots and quick delivery”

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Posted 8 years ago

“Easy to use website, excellent service, quick delivery and value for money”

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Posted 8 years ago

“Excellent delivery service and delighted with my purchases.”

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Posted 8 years ago

“Excellent product choice, quality, and customer service.”

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Posted 8 years ago

Decathlon is rated 4.4 based on 11,520 reviews