Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,514 Reviews

87 %

of reviewers recommend Decathlon

4.4

Based on 11,514 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing products at amazing prices. Quick to deliver. *****”

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Posted 7 years ago

“Wanted some cheap easy surf booties found some online for a good price and they have lasted me well”

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Posted 7 years ago

“Good products, good prices.”

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Posted 7 years ago

“Choice of products”

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Posted 7 years ago

“I ordered a product which wasn't delivered on time, but to be honest it didn't matter to me as I wasn't in a rush for it. Without asking, Decathlon sent me an apology with a voucher. I was very impressed.”

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Posted 7 years ago

“A great place to buy sports stuff at a bargain!!”

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Posted 7 years ago

“The children can freely try out the bikes without causing a problem”

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Posted 7 years ago

“Finally you're delivering to the Isle of Man again. Great news and about time. Service has always been great whenever I've ordered anything”

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Posted 7 years ago

“Good value for money. Product quality very good for a decent price.”

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Posted 7 years ago

“I never received the goods I ordered: a blown-up rugby ball for a child.”

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Posted 7 years ago

“Great products and great prices. Was dubious about click and collect but now very impressed, it was so easy and convenient.”

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Posted 7 years ago

“I bought new ski boots as I tried them on by chance and 4 weeks in they are amazing! Great advise from the staff serving me too!”

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Posted 7 years ago

“Great prices, good products”

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Posted 7 years ago

“We love Decathlon. Great prices, range of products and quality. Loved the shop but get even better bargains online.”

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Posted 7 years ago

“I think the online store needs to be worked on and needs to be more user friendly. Stores can be quite untidy and needs to be better staffed.”

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Posted 7 years ago

“Great price for the football boots we wanted. .cheapest we found online or instore. Great choice of local collection points. Wrong size boots sent but we've made do with thicker socks and also disappointed that boots came without a box. Would use again if timescale allowed for exchanging goods.”

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Posted 7 years ago

“I'm not sure Decathlon has ever done anything to take full credit for my happiness”

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Posted 7 years ago

“The items we ordered were delivered on time and were as expected .. thank you”

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Posted 7 years ago

“Good service.”

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Posted 7 years ago

“Prompt service and goods as described”

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Posted 7 years ago

Decathlon is rated 4.4 based on 11,514 reviews