Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,520 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Decathlon and the huge choice of sports material. Only problem, I go to buy one thing and go out with a hundred things!”

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Posted 7 years ago

“delivered when stated, great boots”

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Posted 7 years ago

“great variety of low cost camping equipment”

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Posted 7 years ago

“Their own design and manufacture of clothing and equipment surpasses or equals known brands on market. Their prices are consistently THIRD OF UK PRICES!”

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Posted 7 years ago

“Super speedy delivery! Great quality for the price.”

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Posted 7 years ago

“Great selection of long boards and very affordable!”

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Posted 7 years ago

“Holywood exchange decathlon, went in today with a flat tire in my bike, I was helped immediately, staff were amazing, the staff member who fixed my bike was very quick, friendly and professional, thank you so much for saving my day!”

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Posted 7 years ago

“Affordable prices and fast delivery of articles”

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Posted 7 years ago

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Posted 7 years ago

“Great product at a really good price.”

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Posted 7 years ago

“Best sport shop ever, customer service amazing”

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Posted 7 years ago

“Great product range with low prices and helpful staff.”

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Posted 7 years ago

“The product was excellent The delivery was on time I will buy from this company again Cheers PMC”

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Posted 7 years ago

“The customer service and speed of delivery was excellent. The item I ordered was exactly as described and great quality. I would definitely shop with Decathlon again.”

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Posted 7 years ago

“Excellent value for money, also goods by return post. Thank you.”

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Posted 7 years ago

“Fabulous Fabulous & more fabulous”

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Posted 7 years ago

“Just picked up my new bike from Coventry. Dealt with Connor who was first class and very helpful - a credit to the store and someone who knows how to deliver customer service. Thank you”

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Posted 8 years ago

“We love decathlon we first stumbled upon these stores in Spain where we bought our bikes and all our walking equipment. The service is impeccable the quality for value is amazing. We now have a points card which we wished we knew about months ago!! Great staff our favourite store for all the family pursuits.”

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Posted 8 years ago

“when i was looking for a new mountain bike, i stumbled across decathlons website & there B,twin 520 mountain bike was just what i was looking for with out a big price tag, how they do it i dont know they have not cut corners on parts & 2 of my friends are going to be purchasing from these guys soon, all in all an excellent bike at such a low price, will definately use again..”

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Posted 8 years ago

“A pleasant , rare experience today with some excellent customer service , that seems to be lacking in most retail units these days !! 10/10 for Rory the service engineer at Botley , Oxford today 👍 ( c/o P. Moss)”

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Posted 8 years ago

Decathlon is rated 4.4 based on 11,520 reviews