Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,520 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over the years I have used all sorts of headlights which I take on my travels mostly to India for the last 18 years and decathlon are definitely the best for quality and price.”

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Posted 8 years ago

“Source of running leggings with no zip at the right price.”

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Posted 8 years ago

“I started to use Decathlon a lot whenever I visited France as their quality, product range and pricing was very good (One of the best French Companies) I was very pleased when they opened up in the UK and I now buy a lot online and am always pleased. I also visit one of their UK branches if I am in the area where the staff at always helpful. I most probably use them 8-12 times a year.”

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Posted 8 years ago

“They let me buy the leotard and for my brother to collect it from another store with no problems.”

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Posted 8 years ago

“Good products, great prices, only thing I don't like is the fact that I don't have a store near where I live - but on-line ordered very user-friendly.”

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Posted 8 years ago

“Helpful staff”

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Posted 8 years ago

“Descent gear for a decent price”

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Posted 8 years ago

“Good quality, fast delivery !”

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Posted 8 years ago

“Good service excellent produit at a responsable price”

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Posted 8 years ago

“Good staff”

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Posted 8 years ago

“Excellent customer service. Excellent quality goods at a great price. Will definitely buy from Decathlon again.”

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Posted 8 years ago

“Great user-friendly website, the staff are very knowledgeable & helpful in-store & all the products I've bought & tested (tents, torches, clothing etc.) have been excellent quality at very reasonable prices.”

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Posted 8 years ago

“very good. thank you”

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Posted 8 years ago

“Love my new boots, came really quick, perfect fit.”

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Posted 8 years ago

“Great products and great prices with straightforward and speedy delivery options.”

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Posted 8 years ago

“Quick and efficient!”

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Posted 8 years ago

“Great items ordered for the kids for Christmas. Have a keen swimmer in the family and the colourful jammers are great !”

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Posted 8 years ago

“Arranged special delivery of My purchase Which I could not collect from Morrisons”

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Posted 8 years ago

“Best quality good prices, i always find wath i need”

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Posted 8 years ago

“Great trainers I st what I wanted,they arrived double quick time,am well impresed”

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Posted 8 years ago

Decathlon is rated 4.4 based on 11,520 reviews