Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,520 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery of good quality products.”

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Posted 8 years ago

“Very good choice of products with competitive price and Quick delivery.”

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Posted 8 years ago

“Decathlon carries a very wide range of stock across so many different sporting activities, and at very competitive prices, that it is always worth including Decathlon in any online research for specific items I am considering purchasing. I have purchased a number of items over recent months and have been pleased with the quality of the items and price.”

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Posted 8 years ago

“Goods arrived on time and in perfect condition.”

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Posted 8 years ago

“Easy ordering on line, excellent delivery options and easy delivery of heavy items”

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Posted 8 years ago

“Amazing products at amazing prices. Quick to deliver. *****”

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Posted 8 years ago

“Good products, good prices.”

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Posted 8 years ago

“I ordered a product which wasn't delivered on time, but to be honest it didn't matter to me as I wasn't in a rush for it. Without asking, Decathlon sent me an apology with a voucher. I was very impressed.”

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Posted 8 years ago

“The children can freely try out the bikes without causing a problem”

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Posted 8 years ago

“Finally you're delivering to the Isle of Man again. Great news and about time. Service has always been great whenever I've ordered anything”

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Posted 8 years ago

“Good value for money. Product quality very good for a decent price.”

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Posted 8 years ago

“Great products and great prices. Was dubious about click and collect but now very impressed, it was so easy and convenient.”

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Posted 8 years ago

“I bought new ski boots as I tried them on by chance and 4 weeks in they are amazing! Great advise from the staff serving me too!”

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Posted 8 years ago

“The items we ordered were delivered on time and were as expected .. thank you”

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Posted 8 years ago

“Good service.”

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Posted 8 years ago

“Prompt service and goods as described”

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Posted 8 years ago

“Failed to deliver an order in time for Xmas. But customer service very apologetic and understanding.”

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Posted 8 years ago

“The young Italian man at Surrey quays was particularly helpful. He helped me order my shopping on line so I could get it delivered and not carry it around London all day”

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Posted 8 years ago

“Superb products at brilliant prices, I don't go anywhere else for my cycling gear now. It's the best shop in bolton!”

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Posted 8 years ago

“So easy to order Heelys for my Daughter online. Free delivery too, and fast. Great service.”

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Posted 8 years ago

Decathlon is rated 4.4 based on 11,520 reviews