Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,520 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy service. Great quality shoes at great prices.”

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Posted 8 years ago

“Prices are very competitive & the order arrived really quickly.”

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Posted 8 years ago

“the product was shipped without delay. and great selection of products.”

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Posted 8 years ago

“Your website was easy to use and the delivery was quick. HOWEVER, as I live in jersey I was disappointed you do not send to the Channel islands so I used a friend's address in London. When or if you start sending to Jersey Ill be even happier.”

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Posted 8 years ago

“Very fast delivery and good prices!”

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Posted 8 years ago

“Easy to order, well packaged and arrived promptly, will use them again!”

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Posted 8 years ago

“Easy to negotiate website. Good communication and great products.”

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Posted 8 years ago

“Bought a few hats & a shirt. Very high quality items, great prices & fast delivery. Will be going to one of the big stores at my first opportunity.”

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Posted 8 years ago

“Prompt delivery, great product and prices”

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Posted 8 years ago

“Product arrived promptly. The item is affordable simple and effective!”

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Posted 8 years ago

“Very efficient service and when I went to collect from store in Braehead I was so impressed with the styles and range of equipment we bought a rucksack and 2 fleece jackets. There were so many sports to choose from, this will be my first stop for cycling, running, and even some sports I have never tried; e.g. Archery! Staff members seemed happy and pleased to see us.”

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Posted 8 years ago

“Everything I wanted and much of it on sale too. Items were received quickly and P&P was free :-) The order was complete and accurate and the quality of the goods was excellent. 10 out of 10 from me. The sizing charts are accurate which when shopping for cloth on line is a must have. I will be shopping with Decathlon again, thank you”

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Posted 8 years ago

“Really good online-shopping experience! Not only was it easy to complete the order but I arrived immediately! The description was also very accurate! I highly recommend it!!”

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Posted 8 years ago

“First time using collect in store, was informed by email my item had arrived, just had to give details to checkout operator. Would use this service again.”

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Posted 8 years ago

“You have really good quality, well priced products.”

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Posted 8 years ago

“Great choice of items. Very good value. Speedy delivery.”

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Posted 8 years ago

“I ordered three separate items over a weekend and when I arrived to pick them up staff had grouped them together for me. Easy purchase. Great value.”

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Posted 8 years ago

“Quality products. Plenty of choice”

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Posted 8 years ago

“Great quality products, prices and a speedy delivery too. Very happy customer - thank you!”

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Posted 8 years ago

“Good quality goods at great prices. Delivered to store on time.”

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Posted 8 years ago

Decathlon is rated 4.4 based on 11,520 reviews