“Fab service and response on an error on…
Fab service and response on an error on my part getting my second order out and to me before Christmas.
Very chuffed with the speed at which my issue was resolved. I would definitely order and recommend again”
“Having read these reviews I was worried about buying a voucher through Wowcher to use with Decomatters. However, the cost of the voucher was small enough that I decided to risk it and I'm glad I did! The photo canvas I ordered came very quickly, it was undamaged on arrival (despite what I hear everywhere about parcels being treated roughly by courier companies) and it's beautiful! A really good quality product.”
“Sign came after paying £7.95 for delivery after Wowcher purchase on top of that price and sign has all spatters off white paint around the number. Also the number has been out in outside rather than inner so will get stained etc!”
“Ordered my item on the 28 th july , i bought a house number and street sign for my daughter as a house warming present .Bought it via groupon who only seem to put up positive reviews.i didnt read the reviews posted on this site. They gladly took my money, i have had no communication since, have e mailed twice, no reply .no "agents" answer the live chat, no one picks the phone, you carnt even leave a message . I have zero faith that i will receive my goods, is this an actual real company or a scam? I honestly don't know, am £17 out of pocket which might not sound a lot but as the company clearly does this to a lot of people its actually criminal as its fraudulent
Please do not be caught out , i only wish i had read the reviews on his site before i was stupid enough to purchase my order.
Interestingly enough the offers now not available on groupon any more”
“DO NOT USE this company,rip off merchants no way of contacting them ,don't know how they haven't been reported to trading standards stealing money from customers.”
“Shocking customer service. Item failed to arrive but marked delivered. Untraceable. Waiting over a month now for response.
DO NOT USE AND SPREAD THE WORD.”
“Absolutely appalling customer service!!!! No response to numerous emails, plus I could not contact them on 0121 368 0218
Someone answers, then you hear music and get cut off because no one is available!!!!! I was promised a refund, so I have now lost £39.99 which I cannot afford. Contacted Groupon, very nice replies but they could not help me????? Why the hell are they advertising there stuff????? Rip off merchants!!!!!!”
“Would give ZERO STAR RATING if possible! Stay away from this company shocking customer service.
Have not received my canvas or been given a refund.
Emailed numerous times and they just give excuses.
I ordered 2 months ago and this issue is still not resolved.
In a global pandemic be careful which buisnesses you choose to support in these times. This business does not deserve your support. STAY CLEAR!”
“Shocking company lack of communication from them after four live chats I contacted Groupon and received a credit from them.They tried blaming the code I got from Groupon.They finally emailed after I told them I was contacting my bank to raise a fraudulent transaction.Avoid them at every cost shocking..”
“Ordered through Wowcher then was really worried after seeing these reviews! I ordered 9th Dec and its literally just arrived now, 16th Dec and I'm absolutely delighted with it. Can't fault the service at all”
“Disgrace of a company DO NOT USE UNDER ANY CIRCUMSTANCES. You will not receive your order. You will not receive any communication back from them. DONT WASTE YOUR MONEY ON THIS SHAMBLES OF A COMPANY”
“Absolute Disgrace! There live chat is embarrassing, making up random excuses as to why the parcel has not arrived. I have been waiting over two months for this product. They are a shambles!! WASTE of time and money! Don't Bother!!!!”
“No answer on phone, no email response. Order placed 3 weeks ago for item with up to ten days delivery - literally nothing but money is now paid and don’t know what I can do :(”
“Ordered house sign through groupon woukdnt accept code wanted £54 at checkout as didnt accept code phoned them automated noone can take call and disconnected me sham”
“Was really worried after reading these reviews. Instantly thought oh well I have lost my money. However my order came super quick! Really happy with it.
Thank you!”
“YOU TOOK MY MONEY TWICE AND WHEN IM TRYING TO GET IT BACK YOU FOB ME OFF TWICE SAYING ITS BEING DEALT WITH ! WHEN I CALL YOU PUT ME ON HOLD FOR TWN MINUTES THEN CUT ME OFF ! I WANT MY MONEY BACK AND I AINT JOKING AS NEXT STOO FOR ME NOW IS TRADING STANDARDS AS YOU CANT TAKE PEOPLEZ MONEY WITHOUT A COMPLETE ORDER AS I SUBMITTED NO PICTURES FOR YOU TO PRINT BUT LIKE CROOKS YOU STILL TOOK MY MONEY WHICH IM GONNA BE GETTING BACK ABSOLUTELY EVEN IF IT MEANS SHUTTING UOU DOWN”
“Don’t use them with or without Wowcher!
They take your money then give you an order number but then that’s it ! Nothing you can’t get in touch they don’t answer emails and when you call nothing no answer they are a scam! They take your money and that’s it!”
