Delay Repay Genie Reviews

4.6 Rating 368 Reviews

90 %

of reviewers recommend Delay Repay Genie

4.6

Based on 368 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

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Customer Service

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About Delay Repay Genie:

Delay Repay Genie was developed with the sole intention of making it easier for rail commuters to claim compensation for delays and cancellations on their daily commute. We do this by providing a nightly email containing all the information needed to claim for compensation.

Visit Website

Phone:

01245 396 888

Email:

customer_services@delayrepaygenie.com

Location:

Unit 55, Waterhouse Business Centre, 2 Cromar Way
Essex
CM1 2QE

How quickly does Delay Repay Genie resolve customer queries?

Helpful Report

(4 years ago)

Greater than 61% of reviewers feedback is Delay Repay Genie resolves customer queries within an hour.

Helpful Report

(4 years ago)

98.53%

Industry Average

“ This service is awesome and means I really do claim back money owed despite the time consuming process the train companies have in place. ”

- James Morgan-Yates

“ Recommended by another traveller when moaning about the Southeastern Service. DRG gave a free month to try out, gave an insight to the delays i've been missing. After the last few months of use i can say this should pay for itself each month. Once card details are set up etc. repay claims are a doddle to get processed, all the days delays are given to get the best claim option made. It truly is a worthwhile app ”

- Julian Cobb

“ Very good service. Very happy with it. ”

- Anonymous

Delay Repay Genie Reviews

Customer Service - Good