“I ordered my very 1st slide and frame from DTT from a friends recommendation, w/o reading reviews, or I would not have not ordered from DTT. In short, I ordered the Soulburn slide (it has a compensator) and frame a couple months ago, the wait was not long. I assembled the slide, placed it on the frame and test fired it. The 9mm would not cycle with the compensator, I tried it in every position possible with no luck. I took the compensator off and the 9mm cycled fine. I reached out to DTT, they wanted to send me another guide rod with a softer spring, but would only do so if I mailed the one I had first, rendering the 9mm useless if I had needed it. I mailed it, got the new one back pretty quick and it too made no improvements to the 9mm, it still would not cycle w\compensator, I would remove the compensator and it would again cycle properly. I this time reached out to DTT management about me buying a 9mm from DTT and it not functioning properly and all they were willing to do is for me to mail in the slide so they could inspect it, or mail me another guide rod and softer spring, after I mail them the one I have first. (I have to trust them, but they don't trust me?) I even offered for DTT to just mail me a thread protector and would just leave the compensator off and management was not willing to do that either, they wanted to SELL me one. My entire experience with DTT was less than fun, I just wanted to buy a weapon that worked, thats all. Fortunantly I have several others to choose from.
It is obvious to me that DTT sold me a 9mm that had not been put through a functions test, and as the consumer having to keep mailing parts back and forth is very agravating and a very bad first impression. I will not feel the need to purchase from DTT again, the 9mm is not poorly made, it is worth the price and I hope they get the kinks worked out in thier company because as a Marine veteran I am a firm believer in our 2nd Amendment, and we may need DTT products with the direction our country is headed.”
“I have ordered multiple upper build kits from DTT. Many of the components are generic and frankly, cheap. However, the guards, barrels, and brakes look very good and they are solid! I’ve bought and built a 6.5 Creedmoor, 6.5 Grendel, and 5.56s from DTT, all on different brands of lowers. NOT ONE build from DTT will cycle correctly. Not one! They all fire one round but either do not fully eject or will not cycle another round. I have addressed just about every issue I can think of, including suggestions from my armorer buddies. I’ve even replaced some of the basic DTT components like buffers, and gas blocks (yes, purchased the more expensive adjustables) just to name a couple, spending quite a bit more money. I’ve used all different ammo and mags. No fix. I have other builds of different brands that function appropriately, and have, beginning with the first round sent down range. The only issues I have ever had with builds have been with the DTT products. I honestly wanted to love each one of the DTT builds but my experience has been soured. I am frustrated to say the least.”
“The jury is out. Honestly, I don’t know if my problem is with DTT or the USPS since my package is now 24 hours overdue and, as usual, usps can’t provide any coherent explanation or help. This is no surprise to me that a government or semi-government organization can’t find its butt or my package with both hands but I do fault DTT for its selection of said agency.
I’ll update when I can talk to DTT…”
“I have ordered from these folks before in the past. I believe they have a pretty competitive in their pricing. Maybe a little to much so. I think that they are trying to compensate for the inordinate amount of time it takes to ship. When I mean ship, I mean actually post the item for shipment. I have never had them ship me the incorrect items. The pricing suckers me in though. It’s only when I’m waiting for the order, that I remember WHY I don’t order from them more often. I really believe their shipping department consists of the owner and his/her immediate family. Absolutely doesn’t seem they have it together in that department. At all!
Well, if you can wait three times on average longer, than say Midway USA, or PSA, or the like, to save 3-5%”
“The product quality is good but the reason I switched from Palmetto state to Delta team was because Palmetto 's slow shipping and I was hoping delta team would be better but they slow too. I'm looking for a place that ships same day as they get my money not a week later.”
“The product quality is good but the reason I switched from Palmetto state to Delta team was because Palmetto 's slow shipping and I was hoping delta team would be better but they slow too. I'm looking for a place that ships same day as they get my money not a week later.”
“last two months I have ordered 2 80% uppers and some accessories first order it was ran late I called to check status and they were oh yeah it's late it shipped very next day so okay a bump in the road it happens so I ordered another and it ran late I called to check status again just to find out it was on back order no call or email telling me it was back ordered customer service was very poor telling me they will look into my order and I will call you back 2 days later no call this went on for a week so I asked about canceling my order sense nobody would communicate I was told I would have to pay a restocking fee even though order was several weeks late and they couldn't give me a ETA on my back order but to my surprise order shipped after I wanted to cancel they really need to fix there customer service so would i order from them again I doubt it once your order has been placed your money is held hostage until they ship your order”
