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Denver Modern Reviews

4.8 Rating 929 Reviews
95 %
of reviewers recommend Denver Modern
4.8
Based on 929 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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I’ve had the best experience with Denver Modern. I was disappointed at first because of lack of communication about my order (it wasn’t delivered on time and I didn’t know its whereabouts for a few days). However what happened after was the best experience ever. They reached out to me to confirm the delivery date. However I wasn’t home at the agreed time because my flight was delayed for 13 hours. They re-scheduled the delivery at no additional cost to me. Then they not only delivered, but also assembled my furniture. This was completely unexpected and a very pleasant surprise. Did I mention that the furniture looks great and is very comfortable? (I got Summit dining table, 6 Vail dining chairs and 4 Vail stools). Thank you so much, Denver Modern, way to go! The Order #: DM2024-25853
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Posted 3 months ago
Excellent personalized service and responsive team.
Denver Modern 5 star review on 28th July 2024
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Posted 3 months ago
Both our chairs and the customer service were fantastic! They shipped them quickly and we haven't stopped sitting in them since they arrived.
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Posted 3 months ago
The entire process was A++++. Lauren is wonderful to work with. Our bar stools arrived in perfect condition and look fantastic. Look forward to more purchases.
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Posted 3 months ago
Customer service (shoutout Kyle!) was incredible, especially considering I was confused about the parameters of a complex delivery—they were patient and understanding and helped to get things set up with zero difficulty. I bought the Rio Lounge Chair. It arrived in one piece, on a pallet (this makes it a bit tricky! Make sure you understand what that means when you plan your delivery!). It's a wonderful, very high-quality chair, almost more like a sofa in that it's super heavy, and doesn't move at all with any amount of heavy movement in/around it. All in all, an excellent experience all around with Denver Modern!
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Posted 3 months ago
My first purchase from denver modern has been a success! I will be back for more.
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Posted 3 months ago
These barstools are fabulous! They are well made, the perfect color, and very comfortable. The shipping was fast and the barstools were packaged expertly.
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Posted 3 months ago
Very pleased with everything!! Absolutely love my bar stools n have already gotten so many compliments.
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Posted 3 months ago
Their products are quality, the packing was so easy to unbox and din't make a mess! Shipping was fast and we are thrilled with the barstools we purchased!
Denver Modern 5 star review on 22nd July 2024
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Posted 3 months ago
The quality of Denver Modern's products is top-notch, and their communication and customer support is great.
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Posted 3 months ago
Love the rug! The quality is outstanding
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Posted 3 months ago
Beautiful and very comfortable. Arrived in great shape & on time. Customer service was very good.
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Posted 3 months ago
The chairs are good looking and I wish I could keep them, but they are uncomfortable to sit in. The back is too low and positioned at a very weird angle, which makes it impossible to comfortably lean back.
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Posted 3 months ago
Customer service is excellent, great follow up.
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Posted 3 months ago
great products received/ packaged very nicely. so comfy, i will definetly purchase more products in the future
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Posted 3 months ago
Our Vail chairs are a perfect fit in our space, so very comfortable and stylish. We purchased from their showroom where the rep was extremely helpful. Lastly, the delivery guys were unbelievably polite and professional. All around good experience for us!
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Posted 3 months ago
Great chairs but took a while to get them.
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Posted 3 months ago
I ordered through the website and I’m very happy with the communication that came immediately through email.
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Posted 3 months ago
It definitely took a leap of faith to order pricey counter stools from an online ad but I’m very happy that I did! I ordered the Vail stools in brown leather/ walnut dowl. I love the look of the stools, the quality is very good and they are very comfortable. I I looked a lot of stools before I ordered them and I didn’t find anything that even came close to them. I’m really glad that I did take that leap of faith!
Denver Modern 5 star review on 15th July 2024 Denver Modern 5 star review on 15th July 2024
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Posted 3 months ago
Vail counter stools in Pearl are beautiful and comfortable. Customer service was very helpful and doing business with Denver Modern is a pleasure!
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Posted 3 months ago
Denver Modern is rated 4.8 based on 929 reviews