Depop Reviews

1.3 Rating 175 Reviews

7 %

of reviewers recommend Depop

Company Reviews

Questions

Metrics

1.3

Based on 175 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

Customer Service

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How does Depop deliver?

Helpful Report

(5 days ago)

Depop delivers items by Courier and Postal Service.

Helpful Report

(5 days ago)

20.00%

Industry Average

“ Sold a product, sent proof of postage and delivery, allowed the person to set up 2 cases and then took the money out of my account even though they sent me an email saying that I needed to do nothing further and all was in my favour. ”

- Paula Anne Edmundson

“ Sent item back to seller as I was instructed to by Depop On the promised that they would refund once the seller had received the item back by recorded delivery. ”

- Nick Mazer

“ She had delivery receipt which was fine, but she was very rude. ”

- Anonymous

Depop Reviews

Delivery - Slow