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Depop Reviews

1.3 Rating 173 Reviews
7 %
of reviewers recommend Depop
1.3
Based on 173 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 55%
Accurate And Undamaged Orders
Greater than 63%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult

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Depop 1 star review on 7th December 2024
Anonymous
Depop 1 star review on 30th November 2024
Anonymous
Depop 1 star review on 30th November 2024
Anonymous
Depop 1 star review on 13th November 2024
Anonymous
Depop 1 star review on 9th November 2024
Renee
Depop 1 star review on 9th November 2024
Renee
Depop 1 star review on 9th November 2024
Renee
39
Anonymous
Anonymous  // 01/01/2019
Made a purchase, delivery was quick but weren't happy with the product so contacted the seller and customer service, the customer support was beyond helpful, I honestly have never come across any customer support to be so supportive, responsive ever. Had issue resolved within days, got my refund and was vene been told I didn't need to return the product but I really have no intention on keeping it. It's only fair to return it since I been given the refund. Anyway, it's a trustworthy site from my personal experience.
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Posted 2 months ago
Been great to me no issues
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Posted 7 months ago
Love depop and I have no complaints at all. I really think if you sell by droops rules and do what you are supposed to do and be honest you wouldn't have any problems with depop. Sorry you all want to blame the depop company when if you listen to your story most of you caused your own problems. Myself I have really enjoyed selling on depop and I have met a lot of really nice people Thur the depop app .I want to say thank you all at Depop for making a great app to selling and buy on . 💕 Love 😘 Love 😘 you all.
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Posted 1 year ago
Customer service has been helpful when issues arise. It's a very easy platform to use. Some features don't work on PC because it is an app first, but that's not too annoying. They do need to change how their algorithm removes items, considering when it does they can't relist it for you, nor do they have a reason why. That beings said, many other selling platforms do the same. The Depop fee for sale is also less than most other marketplaces. Better for fashion than most other items, mostly because of it's user base.
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Posted 3 years ago
great platform to purchase second-hand clothes off. Such an easy app to use.
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Posted 4 years ago
Depop's layout is perfect for the modern way of buying items. You can clearly and easily see all the products for sale, either on someone's page or while searching using the filters. It makes buying and selling really easy, especially as you can message the buyer/seller with just a few taps.
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Posted 6 years ago
First time buying off of depop and was very impressed. i looked around to find a seller with good reviews and for an item that was described as perfect condition. As told the item was perfect and a really fair price. The seller helped me through the process and even included free postage for me. I was very impressed with the service, and payment was quick and communication was made easy. However if i had to add any improvements i would say that there should be more payment options as i had to pay create a paypal and add my card. All in all impressed but increased payment options would make the system easier. Thanks, would appreciate the giftcard ;)
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Posted 6 years ago
Depop is one of my favourite apps/websites at the moment. It's really easy to find top brands for reasonable prices and almost all the time in decent condition as well. I have bought quite a few items from various pages on the platform for myself and others and I have always been happy with the process and the end result.
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Posted 6 years ago
Amazing service, laid out fantastically. regular weekly updates and fun to look at
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Posted 6 years ago
just easy and user friendly
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Posted 7 years ago
They allow me to buy, sell and swap my clothes safely and fast
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Posted 7 years ago
Depop is rated 1.3 based on 173 reviews