Design A House Sign Reviews

Name: Design A House Sign
Rating: 4.16

4.2 Rating 731 Reviews

79 %

of reviewers recommend Design A House Sign

Company Reviews

Questions

Metrics

4.2

Based on 731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

0845 519 8168

Email:

info@designahousesign.com

Location:

Ebox Media LtdMaytham FarmMaytham RoadRolvendenCranbrook, Kent
TN17 4QA

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Design A House Sign 5 star review on 21st November 2021

Carol Layfield

Design A House Sign 5 star review on 30th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a granite house sign which arrived damaged. A quick email to the company and they dispatched a new house sign to replace the damaged sign. The replacement looks great on my entrance gate. Happy customer - and I plan to order a larger sign for my house over the next few months.”

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Posted 2 years ago

“Ordered an acrylic nameplate for new house. Absolutely delighted with the sign. Good quality and arrived within about a week. Would definitely use this firm again. Had loads of options to customise and was fun trying different things until finally settling on my design. Highly recommend.”

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Posted 2 years ago

“Terrible experience! Ordered oak door sign which took over 4 weeks to arrive and only eventually did because I chased. There’s no customer service number to call so correspondence is via email. After carefully installing the sign and making sure it was straight using a spirit level, after only a week it has swelled and bowed and now has a slit in the oak. The oak has also faded and the varnish seems to have flaked off. I contacted customer service via email and was asked to send photos. You can clearly see from the date of my order how long I’d had the sign l, so to be questioned why this has happened, implying it was the installation at fault is offensive - it’s a house sign, not a complicated flat pack! clearly the product is not fit for purpose. Their response indicated that perhaps the oak should have been “double varnished” and agreed to order a replacement and would ask the finishing team to do this. That’s the last I’ve heard, despite sending a chaser email asking for an update I’ve had no further correspondence. Very disappointed”

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Posted 2 years ago

“Excellent and speedy service. Done just as we wanted.”

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Posted 2 years ago

“Very well priced and lovely designs with plenty different ones to choose from”

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Posted 2 years ago

“Bought a house sign for Christmas for my daughter and son in law's house. Very pleased with the frame time of ordering it and delivery.”

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Posted 2 years ago

“Item didn’t arrive. Every time I email the reply is “item despatched”…… no date or suggestion of what they will do to resolve the situation.”

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Posted 2 years ago

“Ordered the week before Christmas and arrived Christmas Eve. Very impressed. Arrived well wrapped for postage and was just what I had ordered. Really pleased with the product.”

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Posted 2 years ago

“I bought a number sign for my son and daughter-in-law who live in Cornwall. They loved the slate design, which arrived safely wrapped as promised.”

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Posted 2 years ago

“House sign arrived in good time. Unfortunately, it has been defaced by several scratches moreover there was £2 charge from Post Office as there was not sufficient postage from the sender, see attached photos. I have written to inform you on December 23 of this unfortunate services we have received on the very first instance using your services. To date there hasn’t been any response from you apart from this email asking for our opinion so here it is. This might be forgivable as there has been a long period of festivities. Hoping this might nudge the customer services to take heed.”

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Posted 2 years ago

“Really pleased with the service. Very communicative and prompt delivery. I ordered the slate house sign and the quality is superb. Would definitely recommend.”

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Posted 2 years ago

“I was very happy with my slate house sign. It looks great , it’s beautifully finished and just What I was hoping for”

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Posted 2 years ago

“Super quality of slate and paint on my house sign. It was so easy to design the content. It was a reasonable delivery period. Many thanks.”

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Posted 2 years ago

“The sign was exactly what we asked for delivered well packaged and on the day they said they would well pleased and would gladly use again.”

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Posted 2 years ago

“Spot on exactly what I wanted”

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Posted 3 years ago

“Excellent service and love the sign. Exactly as depicted and very nice quality. Looks great especially with added picture feature.”

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Posted 3 years ago

“Lovely product. Website easy to use”

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Posted 3 years ago

“Easy to use website as I was away for a few days so not sure when it was delivered.”

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Posted 3 years ago

“Very good product. Took about 3-4 weeks to supply plaque. Easy to install.”

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Posted 3 years ago

“My sign is even better than I anticipated and I love the quality and style. I Would recommend for all the choice of styles and sizes. Value for money too.”

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Posted 3 years ago

Design A House Sign is rated 4.2 based on 731 reviews