Design A House Sign Reviews

Name: Design A House Sign
Rating: 4.16

4.2 Rating 731 Reviews

79 %

of reviewers recommend Design A House Sign

Company Reviews

Questions

Metrics

4.2

Based on 731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

0845 519 8168

Email:

info@designahousesign.com

Location:

Ebox Media LtdMaytham FarmMaytham RoadRolvendenCranbrook, Kent
TN17 4QA

Write Your review

Tell us how Design A House Sign made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website is easy to navigate and use. The product was exactly as specified. Good value for money. Prompt dispatch / carriage. The product was well packaged on arrival with everything needed included.”

Helpful Report

Posted 6 years ago

“I like my sign but l did think lt could have been a little bit better quality for the money”

Helpful Report

Posted 6 years ago

“Easy, quick service with good result”

Helpful Report

Posted 6 years ago

“Waited rather a long time for delivery”

Helpful Report

Posted 6 years ago

“Really disappointed. Ordered this sign to coincide with a house move and birthday. Never received. Phone calls not answered and a replacement (?) sign that an email stated would be sent has not materialised. I will be attempting a full refund.”

Helpful Report

Posted 6 years ago

“Very easy to design and price options are very clear. Quick delivery. Product well packaged. Good experience.”

Helpful Report

Posted 6 years ago

“I was pleasantly surprised as it was better than I saw it on your publicity. Easy to put up and happy with the sign you designed for me.”

Helpful Report

Posted 6 years ago

“Quality quite good and well packaged to avoid damage. HOWEVER, delivery poor. I waited a month and when I chased by phone (also very difficult to contact them by phone) on a Wednesday I was told the item had been posted by royal mail the previous Wednesday- surely even royal mail can deliver in less than a week! Turns out that the item arrived the Saturday after my call on Wednesday so it was obviously posted that Wednesday after chasing them. They need to review the administration and communication side of the business.”

Helpful Report

Posted 6 years ago

“The sign looks classy”

Helpful Report

Posted 6 years ago

“I recently ordered a slate door number for my house and was very pleased with the service and quality of the product that I recieved.”

Helpful Report

Posted 6 years ago

“sign numbers had bubbles in them and the time to get a bit of Perspex with stickers poorly attached was to long.”

Helpful Report

Posted 6 years ago

“Waited three weeks for first order but had to have a further two signs made before we got it made correctly! Couldn’t spell or use correct font !”

Helpful Report

Posted 6 years ago

“The sign is perfect. Good quality and as imagined”

Helpful Report

Posted 6 years ago

“Good quality, classy looking product.”

Helpful Report

Posted 6 years ago

“I recently placed an order, the process was extremely straightforward. Customer services efficiently corrected an error I had made in selecting the standard service as opposed to the premium and had our order processed and sent to us in time.”

Helpful Report

Posted 6 years ago

“Couldn't have chosen a better place to get a house sign made. Their website is clear and concise and enables you to visualize the finished product. Ordering was really easy too. After placing my order I called to amend something and the guys were very pleasant and helpful. The sign is just as we wanted...which will keep my wife happy!! Well done design a house sign..keep up the good work! Gerry Stubbs”

Helpful Report

Posted 6 years ago

“I planned a house warming party for the new house we moved to and after completion of the new driveway and new pillars i placed two orders for two numbers with a 48 hours delivery to arrive two days before the party ready to be placed to guide our guest . i didnt receive them on the day which was very frustrating on the day and we went and bought numbers locally and drilled them on our new pillars. we received them 6 days after apparently their courrier had a problem ( not related to any weather condition as all this was before the snow), when i called and emailed saying that i dont need the numbers anymore the customer service manager apologised for the delay and offered a partial refund as a good gesture. when i emailed back saying that i am not gona use them and i already bought some and i am going to post them back to them he even changed his mind about the good gesture and said its not their fault if their courrier didnt deliver on time and he doesnt even want to issue a partial refund! very disappointing customer service, i dont advice anybody to deal with them. and this is the first time in my life i write a bad review because the matter really annoyed me !”

Helpful Report

Posted 6 years ago

Hello Thank you for your comments, as discussed via email with yourself, we do not state deliver is 48hrs once the order has been placed. We clearly state when you select the express option that this is despatch within 48hrs. As confirmed we despatched the item on time, unfortunately yes there was a slight delay with the courier but this was delivered as soon as they could. Regarding your partial refund, we have confirmed this via email that we can offer this but we have not had a reply. If you would like to read the email from us and reply that would be great. Please understand the partial refund is a good will gesture as you have the items ordered as ordered which are personalised and in perfect condition. If you have anymore questions please do email info@designahousesign.com Designahousesign.com

Posted 6 years ago

“Prompt response and resolution to queries.”

Helpful Report

Posted 6 years ago

Hello Katie As discussed via email, our courier has delivered your item to another house in your street as they could not deliver to yourself for some reason, this is still being investigated with the courier. We do apologise for the delay this has caused, we are looking to resolve this for you via email with yourself. If you have anymore questions please do contact us at info@designahousesign.com

Posted 6 years ago

“It wasn't all plain sailing as we had 3 signs overall due to mispelt word etc. But the persistence to get the job done properly was amazing by these guys. They never once argued the toss and were fully professional through out Oh and the final sign is perfect. Cheers”

Helpful Report

Posted 6 years ago

“The designing was very easy & the choice was varied. The only thing is the sign was not value for money.”

Helpful Report

Posted 6 years ago

Hello We are very please to hear you like the design process via our online designer, i am though sorry to hear you are not 100% happy with the sign you have received. Can i please ask you to send some images of the sign you have received to info@designahousesign.com along with your order number so we can look into this for you. Kind regards Designahousesign.com

Posted 6 years ago

Design A House Sign is rated 4.2 based on 731 reviews