destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,051 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

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Metrics

4.8

Based on 4,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Location:

Unit 14, Telford Court, Chestergates Business Park, Dunkirk,
Unit 14, Telford Court, Chestergates Business Park, Dunkirk
Chester
CH1 6LT

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destination2.co.uk 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Matt was excellent to deal with and got things sorted without any fuss unlike some of the other people who I dealt with at D2. Would happily deal with Matt again.”

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Posted 3 years ago

“Very professional”

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Posted 3 years ago

“Representative very pleasant, informative and helpful. All questions were answered knowledgeably .”

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Posted 3 years ago

“On the whole Destination2 have been helpful and easy to book through but we have had a couple of issues. They originally booked the wrong dates with the Hotel and then have put the wrong people in the rooms. Definitely need to check the finer details when booking through them as if I had not noticed we would not be going the correct week!”

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Posted 3 years ago

“John Johnson was very good professional and efficient at sorting out everything The e mails are very useful and gave very good instruction wrt to payment. Checking in etc I wished there was better access to team members by phone and also that we could pay over the phone as that would be easier but apart from that very happy with the service”

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Posted 3 years ago

“Very good friendly staff (Shauna) helped us and made the process smooth. One thing I'd say, in regarding entry requirements not Shauna in particular, but other staff members didn't deal with that stuff which I thought was bad considering booking a package with them. They would know all the information.”

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Posted 3 years ago

“Error on documents, have sent 2 emails without response..!!”

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Posted 3 years ago

“very helpful and really helped with a query i had”

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Posted 3 years ago

“Samantha was very helpful when it come to booking the holiday. Even though it seemed as if we might have wasting her time by asking for lots of quotes she was very patient with us and we finally booked it! Would highly recommend her and will definitely be using her again when it comes to booking holidays.”

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Posted 3 years ago

“Difficult review, first Emma was great at sorting out an issue with the booking. 5 stars Website for online booking not great, as an issue was created where it should have been straightforward. So website 1 star. 5 stars for being able to speak to someone straight away. Got a call back as promised. If you prefer to book online as I do, might not be the best option, but if you do not mind speaking to someone to book your holiday, recommended.”

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Posted 3 years ago

“Booked a package to go to Dubai in January 2022. Overall good experience. I had to request confirmation email after paying the balance. Though mentioned on my booking confirmation would get an email 24 hours prior to transfer both ways, nothing was ever sent. I confirmed my return transfer myself. It will take customer service over 24 hours to get back to you. But overall not bad as I booked my next trip with them already”

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Posted 3 years ago

“Great deals but not fast at answering emailed questions”

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Posted 3 years ago

“Great service third time I have booked room only for America”

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Posted 3 years ago

“appreciated that I could confirm my flight, hotel and transportation all at the same time.”

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Posted 3 years ago

“I was very happy with the service received from Nadine.”

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Posted 3 years ago

“Responded quickly to our need for urgent documents for last minute holiday. Reasonable price compared with emirates holidays direct.”

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Posted 3 years ago

“As always the staff are very helpful and its always a pleasure to enquire or book with them. The Professional way they deal with my enquires always surprises me.”

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Posted 3 years ago

“Good to deal with but wish there had been more information and communication regarding our planned trip to Thailand, unfortunately we had to cancel and rebook for somewhere else.”

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Posted 3 years ago

“The booking was easy and the operator helpful.”

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Posted 3 years ago

“Lovely rate compared to others..”

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Posted 3 years ago

destination2.co.uk is rated 4.8 based on 4,051 reviews