DFJ Auto Reviews

Name: DFJ Auto
Rating: 4.81

4.8 Rating 266 Reviews

96 %

of reviewers recommend DFJ Auto

Company Reviews

Questions

Metrics

4.8

Based on 266 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

01772 705 833

Email:

sales@dfjauto.com

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DFJ Auto 5 star review on 6th April 2019

Bruno Grunberg

DFJ Auto 5 star review on 6th December 2018

Phil Sinfield

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with excellent service”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Very friendly customer service. Website has all the original manufacturer references so selection was easy I'm not a mechanic so was nervous about it not being a perfect match but no need to worry just pulled out the connector, disconnected the earth and unbolted the old unit and the went straight on, no messing and started 1st time. Very happy amateur😁”

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Posted 5 years ago

“Very helpful, brilliant service.”

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Posted 5 years ago

“Good customer service and next day delivery. Roller back rolling Thanks”

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Posted 5 years ago

“Helpful, excellent service, good price and quality and fast turnaround”

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Posted 5 years ago

“Josh was great, no fuss, sorted straight away, saved me a lot of time and energy trying to find a new alternator instead of constantly having to ask if they are reconditioned. Thanks again Josh.”

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Posted 5 years ago

“very very impressed with the service had it delivered to france faster than any other item i have bought would recommend definatly”

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Posted 5 years ago

“Hepful quick and efficient service as always.”

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Posted 5 years ago

“Very knowledgeable chap that took my call and sorted my requirements without any drama. Very impressed with the service.”

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Posted 5 years ago

“Professional service second to none. Pleasure to buy from you and will be first port of call in future”

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Posted 5 years ago

“Halfway across the English Channel in my boat and a raw water elbow let go spraying my alternator with sea water. Kaput. Phone call to knowledgeable DFJ at 1pm was followed by a new one being delivered by their carrier DHL by 11am the following day. Less than 24hours. All fitted and off again back to sea. Well Done DFJ...”

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Posted 5 years ago

“barry was very help full cross matching the starter motor we required and the cost was good as well”

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Posted 5 years ago

“Friendly, helpful and knowledgeable service meant that I was able to source the right alternator with a bespoke modification quickly at a reasonable price. (The couriers DPD sat on it for a day longer than they should have done but that's another story - they are acquiring a mixed reputation in my part of the world).”

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Posted 5 years ago

“Excellent help and service! Thank you”

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Posted 5 years ago

“Excellent service,very knowledgable and friendly staff new exactly what I required and delivery first class.Will recommend DFJ Auto to all my friends.Note my name is spelt Glennie not Glenny”

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Posted 5 years ago

“I found you on a search for kubota spares I rang and spoke to Barry with no part numbers just an engine number he was extremely helpful and understanding to my problem and advised me to the best parts i needed . they were with me in 23 hours of ordering Great service Many thanks Chris Thompson”

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Posted 5 years ago

“I was very disappointed at the service of this company. We made an enquiry on the Thursday before bank holiday and was told it would be dispatched on the Friday. As the Monday was a bank holiday I fully eExpected to receive the part on the Tuesday which was reasonable under the circumstances. However I was very unhappy to find that haven’t been dispatched till five Tuesday and we wouldn’t receive until the Wednesday as a result of this my husband had to hire a car for another day and lose a day’s pay. When I tried to discuss this with Fran he seems very uninterested and just said “well this is what we have to deal with “ Also in today’s fast paced market I was surprised to find I could not get them beyond 5 or over the weekend”

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Posted 5 years ago

Hello Ginny, as Fran explained to you on the phone, when you came back late on Thursday to order the unit you missed the cut off time for us to get it delivered to us for Friday, so this ultimately meant you where going to receive the unit a day later because are supplier couldn't get it to us in time.

Posted 5 years ago

“Called DFJ at 2pm ..rather late ..Barry decided the most reliable at this hour ,for next day arrival with myself ,was to drop the starter motor at the delivery depot hi self .. Arived in South Wales the following midday Thank you Barry and DFJ magic made easy 😁”

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Posted 5 years ago

“Very helpful and super quick delivery. Very satisfied.”

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Posted 5 years ago

DFJ Auto is rated 4.8 based on 266 reviews