“Would prefer to rate DHL Ireland as a zero. I have paid over 287 euros to have my daughter’s Christmas presents to be delayed, unable to access her account to pay the duties, no one answering the telephone or responding to customers inquiries. Finally get everything resolved and 2 days past when they stated that they would deliver the package these incompetent people still did not deliver the package like they promise. Now my daughter has nothing for Christmas. What a waste of money. Thanks for making her first Christmas away from home so lonely and terrible. Never again.”
“Would have rated zero if possible. 3 of my online orders were by DHL.
1st delivery: message received to say delivered. Nothing even though someone home all day. Turned out it was "delivered" elsewhere. Driver returned with order at 8pm.
2nd experience: Goods left vendor on time. DHL msg daily to say delivery due today. Took several calls before receiving after 10days. The gifts arrived too late for the intended occasion.
3rd experience: expected delivery 10 days. Ordered on 30th Nov. Now its 18th Dec. Nothing. Rang DHL. All I got was the goods are in Ireland and we will check.
DHL. Please learn from DPD or An Post, or even UPS. Thumbs down.”
“my Delivery from kitchenaid came today , at 1:31 pm seemly , got a message straight away to tell me I mist it because I wasn’t at home ???? i was at home the all day you wasted a valuable day for me , no excuse I was at home waiting for it , my car was in the driveway i was at home try to explain this??”
“Love this country! No flexibility to accommodate people who work, once again......order returned because I have to work. Loss of a sale for a €250 item.....”
