Digital Direct Reviews

Name: Digital Direct
Rating: 1.75

1.8 Rating 105 Reviews

19 %

of reviewers recommend Digital Direct

Company Reviews

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1.8

Based on 105 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Digital Direct 1 star review on 17th April 2025

Gabriel

Anonymous

Anonymous // 01/01/2019

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“I have been seeing post everywhere and a lot of people keep saying reach out to them and eventually I did and it turned out to be legit. Now my lost bitcoin is recovered, they have the best bitcoin trading and funds recovery software, Thank you Paybackrecovery-ltd at protonmail dot com”

Digital Direct 5 star review on 29th August 2024

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Posted 7 months ago

“I'm so lucky that I read these reviews before we both signed the contract. Also lucky there was a delay in naming me on a colleagues business. Threats really don't wash with me. Thank you to all who spoke the truth about this company. I truly believe the positive reviews are fake. Guess we'll find out soon. I'm going to ask trust pilot to look into the reviews, even what I know to be truthful ones. I don't know if they will put this up as I have to leave an email address. I'm not prepared to leave the persons email address who's business it is. They are so stressed out and are now suffering from anxiety. Thank gosh they stopped the direct debit and have their bank on their side”

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Posted 7 months ago

“Very professional service from the team in regard to hotel concierge partnerships we got to meet the staff at the hotel and educate them on the business and clientele we would like through the door and they took that on board and we left promotional material at reception to hand to guests. The commercial and business profile on the digital concierge you back up how the hotel promotes us and generates interest to our website. Job well done.”

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Posted 7 months ago

“Digital Direct scammed my business into advertising on a hotel information kiosk that might as well be in a closet. The video design was elementary. I tried to cancel the contract before the end of the second year, and was told by a "project manager" it would cancel automatically. Instead, it rolled over automatically into a third year, as is Digital Direct's MO. That's how they make big money. They have been threatening me with legal action for the past 7 months. I really want to think it's some kind of bluff. How could any of this be real when it's so obviously illegitimate? I've never encounter such a massive lie.”

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Posted 7 months ago

“I wish I had read the reviews, but they got me too. Lots more money than told, salesmanNick Slade was out and out liar. Near £1000 paid so far and no advert! All these people that had reviewed are correct. I don't know how they have got any stars. Avoid con artists at all costs. Something should be done about this company. I am locked into a minimum 2 year contract now. I will be going to trading standards.”

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Posted 8 months ago

“Horrible.. Got scammed for over 11k and now they are saying I owe them 11K more due to not canceling in writing. I have COUNTLESS email correspondence with this company explaining a great deal of frustration and lack of service provided. 10 out of 10 DO NOT RECOMMEND.”

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Posted 8 months ago

“If I could give -10 ten stars, I would. This company has 0 Ethics and 0 professionalism. It's a scam that takes your money and sends you childish ad videos when there are no customers from their ad. It does not give any insight into the advertising times. It lies over the lies. BOunding contract, harassment, and trying to ruin your credit score. They bounding you to contract which is UK based, and we are in Republic. Shamples company. I wonder where consumers right looking. As at the moment we in Republic trying to escalate this company to consumers rights and protection. Litterally taking it to the watch dog.”

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Posted 8 months ago

“Much like everyone else I was sold something that has not transpired. A regularly displayed video in a busy Dr surgery. In reality it was played a few times per day including when the surgery was closed. I was also not informed of an extortionate admin fee (almost a third of the cost) only realised when payment was much higher and told that I had signed to agree it when the print was tiny on a tablet and below the much larger monthly figures. Why list figures but leave out a few and only place it in much smaller writing below? Because they want your eye drawn away from it. The T&C box was ticked for me that I had read it, scrolled past on his tablet and asked to sign a DD. (Found this out later when the contract was sent to me). By the time you realise these things all of sudden you have signed this contract and therefore knowingly agreed and therefore must pay! Luckily I told them I would not sign a 2 year contract, managed to get the admin fee removed by taking it to the top. I've lost £1000 for absolutely no business to show for it but I consider myself lucky as some people have lost much more. Do not engage with this company”

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Posted 8 months ago

“FRAUD FRAUD FRAUD FRAU FRAUD PLEASE PEOPLE BE AWARE .. DO NOT GIVE THEN ONE CENT FRAUD FRAUD FRAUD FRAUD FRAUD”

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Posted 8 months ago

“They are a terrible company. Avoid at all cost. I have not been satisfied with the service but the contracts they lock you into make it impossible to stop paying them. Do not do business with them. I'm being scammed by them as we speak.”

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Posted 8 months ago

“This is a mis sold advertising offering everything that you don't get.i amcreally surprised they are still operating. I am in throws with ombudsman to help sort this out My story is long and horrible do not touch them in any way at best you will be disappointed at worst broke.”

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Posted 9 months ago

“This is a SCAM - horrible Company. They make their money by asking you to sign a contract but the advertisement won't give you any clients at all, not a SINGLE client! Get away from them!”

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Posted 9 months ago

“I regret to say that my experience with Direct Digital has been extremely disappointing. Despite their promises, I have seen no results from their services. There has been a complete lack of transparency from the start, and I was lured into the contract with promises that were never kept. They assured me of the placement of a digital concierge and guaranteed no competitor ads on the digital kiosk. None of these promises were fulfilled. In fact, I have yet to see my ad run on the kiosk at all. My contract with Direct Digital has been a complete waste of time and money. I feel scammed and exploited as a small business owner. The funds I am forced to pay them could be put to much better use. Once you sign up, you're stuck paying them until your contract ends, regardless of their lack of performance. I strongly advise other businesses to stay away from this company.”

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Posted 9 months ago

“Do not engage with this company, sales person trick you to fake information just to get you signing their contract. They lied to us introducing as a local company and they are making people in Ireland sign a binding contract under UK law, don't even know if this is legal. Ensure to disable all your DIRECT DEBIT and do not engage with them. Be careful... it's a pity this company has already committed fraud in other countries and still trading in Europe and the UK. Unbelievable.”

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Posted 10 months ago

“SCAM SCAM SCAM Unethical, pushy sales people and impossible to cancel something I never recieved or service I used. DO NOT SIGN WITH THEM I spoke with the hotel I signed up for and they said they were never working with them and they forged their signature. Crooks”

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Posted 11 months ago

“Avoid at all cost miss sold arrangement Now threatening court action I’ve cancelled the direct debit because taken more than than what was agreed verbally Hidden costs in the small print, don’t take my word for it just Google this company. No wonder small business don't last long with con artists like this around. Avoid at all costs I am seeking legal action!!!”

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Posted 11 months ago

“SCAM. I advise the public to stay away from this platform. if you are already a victim, {CONTACT} [Email] : Alex victim help {@} {mail} {.} {com} Thank me later, after the recovery he directed me to a good platform where I’m currently earning.”

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Posted 11 months ago

“Digital Direct is a not a marketing company, it's a gang of con artists. The sales team is aggressive and fast-talking. They push a two-year contract. Then, provide mediocre artwork at best, and wait to renew, collect, renew. The ad for my company is on a kiosk in a hotel. The kiosk is almost empty of ads. It's embarrassing. I tried to cancel the contract on the phone, having no idea it was going to run into a third year. They gave me a run around until the contract renewed automatically. Now, they say they've turned it over to collections or small claims court. Extracting as much money as possible is Digital Direct's only interest. Stay away. The photo shows the kiosk. Only three categories are live, and each category has only one or two business ads. (One of the few closed two years ago). The hotel manager is embarrassed and frustrated, too.”

Digital Direct 1 star review on 3rd April 2024

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Posted 1 year ago

“This is a horrible company who promises the sky, delivers very little and then makes it impossible to stop paying. We are a nonprofit pay-it-forward restaurant, so I have paid out of my own pocket.”

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Posted 1 year ago

“I don't even know where to start with this HORRIFIC company. A pushy sales man came out and told me a loads of bull. Scrolled through the terms and conditions and said sign there that just says what I've told you. The ad was hardly shown. The tele is rarely on at the practice. I have evidence to back this up. Now I have debt collectors on my back for 2600!!! Why on earth would I pay that for something I don't even receive. I'm a small cafe with 2 or 3 staff and to be mis sold and ripped off to this extreme is an absolute joke. No wonder small business don't last long with con artists like this around. Avoid at all costs I am seeking legal action!!!@”

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Posted 1 year ago

Digital Direct is rated 1.8 based on 105 reviews