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Direct Golf Reviews

4.4 Rating 3,486 Reviews
85 %
of reviewers recommend Direct Golf
4.4
Based on 3,486 reviews
Shipping & Delivery
Delivery Methods
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Customer Service
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Anonymous
Anonymous  // 01/01/2019
Superb service! Goods ordered on line Friday, delivered to my front door by 10-00am Monday. Carriage paid if you spend 50 quid!! How good is that??
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Posted 9 years ago
Fantastic driver at an excellent price delivered on time
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Posted 9 years ago
I placed my order on Friday and the goods were delivered on Monday morning. Item was exactly as ordered, and as a new customer, I was sent a Gift Card to use on future purchases. Thank you Direct Golf - great service.
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Posted 9 years ago
Great service. I made an error on my order so I had to telephone Direct Golf (card failed - my mistake). Very easy to re-order what I wanted for next day (Saturday delivery). Can't fault the service
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Posted 9 years ago
One of the items I received wasn't what I'd ordered. Issue was resolved quickly and efficiently. First time it's ever happened, so no big deal!
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Posted 9 years ago
Used phone inquiry line to access a discount. Very helpful and efficient service. Goods arrived very promptly via Parcelforce. Well packaged and exactly as requested.
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Posted 9 years ago
All the stock. All the choice. Great service. Speedy delivery. What's not to like!
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Posted 9 years ago
Returned a pair of shoes faulty and were replaced in under 3 days A**********
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Posted 9 years ago
I found the sevice excelant. Ordered on the night and recieved next morning. cannot find fault.
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Posted 9 years ago
Customer service was really good. Delivery was very quick.
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Posted 9 years ago
Calvin Green top arrived very promptly and as described all round very satisfied
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Posted 9 years ago
I ordered clothing and wedges. The wedges were in stock but the clothing wasn't, but the advertised due delivery was a few days away so I ordered. Biggest mistake! The clothing never arrived into them, therefore they didn't dispatch any of the equipment including the wedges! I chased, they gave me a new date for the clothing, hey presto that didn't happen either, however they continued to show delivery dates on the website for new buyers. Weeks had now passed and only when I challenged them did they admit the wedges were in stock and were sat waiting for the clothing!!! How bad is that customer service, they can't even be bothered to send me the items I had ordered that were in stock to me!!! The clothing finally arrived some numerous weeks after the order, so basically it took me over a month to get my clothes and wedges when American Golf could have done it in 48 hours and would have split the order automatically . In my opinion, only use Direct Golf as a very last resort! The customer service is poor, the company communication is poor and the ability to hold back purchases whilst waiting for incoming stock in order to save on postage is scandalous! If I can help it, NEVER EVER EVER again will I shop at DG
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Posted 9 years ago
Bought a couple of items on the website, but couldnt stand the amount of emails I was getting.
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Posted 9 years ago
The site is easy to use, I ordered my golf shoes and they were delivered within three working days and fit perfectly. I was worried as the sizes on some sites are not as stated but these were great. Thank you I will definitely use you again.
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Posted 9 years ago
As expected and efficiently delivered!)
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Posted 9 years ago
Quick and efficient as usual.
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Posted 9 years ago
Was told by email that club was on its way to be informed by e mail that the returns team where looking at my return and would be paid back within 10 days. I phoned the next day and was eventually told that the club had been found to be damaged. It would have been nice if you could have contacted me and informed me that the club was no longer available not me ringing you.
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Posted 9 years ago
Purchased some right handed golf gloves. Good sale price and excellent service. Will be using again. Thank you Direct Golf
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Posted 9 years ago
I'm someone who spends a bit of time looking before committing. When you get an offer which beats the rest by £20 AND you have the support of a GOOD local store which provides support for individual needs and questions, it certainly helped me make my mind up.
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Posted 9 years ago
My order was not staight forward, but I found Daren very helpful and the goods I ordered arrived within two days. So I was very satisfied in every way. I.W.
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Posted 9 years ago
Direct Golf is rated 4.4 based on 3,486 reviews