Direct Golf Reviews

Name: Direct Golf
Rating: 4.41

4.4 Rating 3,486 Reviews

85 %

of reviewers recommend Direct Golf

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4.4

Based on 3,486 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed, especially as I ordered from Spain and there was no additional charge for delivery/post.. Sent Parcelforce and arrived within 7 working days.”

Helpful Report

Posted 9 years ago

“I was disappointed that my full order was delayed for some time as a result of one of the items being out of stock. When you eventually suggested a substitute I had to inquire as to which item in my order was missing. When you established that I would take a substitute, the delivery was quick and efficient.”

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Posted 9 years ago

“Excellent and quick service”

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Posted 9 years ago

“the batterie of the electric trolley is not the same has the one who is in photo on your website. it seems to me it is not a battery lithium. can you tell me the reason . thank you.”

Helpful Report

Posted 9 years ago

“I bought 2 electric trolleys. I get now 28.8 Thank you. I understood that there was extra offer which include free bag,Universal umbrella holder,rain cover and travel cover? Best regards Veli-Pekka Tikkanen”

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Posted 9 years ago

“Easy and straightforward to order from the web site. Good value with free and speedy delivery.”

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Posted 9 years ago

“Fast delivery”

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Posted 9 years ago

“Fantastic service, immediate response when I had a query and great prices, what more do you want”

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Posted 9 years ago

“Exellent service, great range of products at best prices.”

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Posted 9 years ago

“Everything was ,perfect with this order. Easy to order, good and fast delivery, good package and most off all very good price.”

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Posted 9 years ago

“Good Price and good service!”

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Posted 9 years ago

“Initial contact was via the Edinburgh store for a Ping Rapture.Only to be told this was an old club and definitely not available . I had the webpage actually open only to be told I had an old website open. The individual was less than helpful, almost to the point of being rude that I inquired about a club that was not available and not on the current web page. I was somewhat bewildered and actually annoyed to the point that I contacted the main office. I was put through to the Ping specialist who confirmed that there is such a club and current in website. After detailed discussion established a correct fit for me and the club was in stock I placed my order. The specialist was patient, most courteous and extremely knowledgeable about the product. I received excellent "5 star service or best practice" eventually but could have easily have went to a competitor if I had taken the first contact at face value. Not ideal for a £300 club purchase I suggest, which I received the next day I may add as a result of this specialist who demonstrated sincere care about me and my eventual purchase. I accept that it is not possible to know every product in your vast website.However It is not good customer service and potential loss of sales ,if a customer is given wrong advice in spite of explaining that the product was on your site. But more importantly left feeling somewhat annoyed and being treated dismissively. Just as well I was diligent in my pursuit, otherwise lost sale and possible future business could have been the outcome. Luckily your specialist recovered my faith in Direct Golf as an outlet for my golf purchases. My sincere apologies for the detailed commentary,but I believed it worthy of note that Caveat Emptor should always be exercised coupled with diligent and determined sourcing.”

Helpful Report

Posted 9 years ago

“Pretty easy website to use. Value for money on what l was buying namely balls, very good. Delivery quoted 3/5 days, arrived 2 days later, which proved ideal. Will use D. Golf for future requirements.”

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Posted 9 years ago

“Very quick delivery great items, very happy”

Helpful Report

Posted 9 years ago

“I find Direct golf a reliable first class retailer,I have had no problems in all my dealings with them todate ,well done Direct Golf!!”

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Posted 9 years ago

“Very satisfied with website, purchase process and delivery. Happy with goods too. Parcel Force's service was also good with text updates to notify of dispatch and then on the delivery day with which hour. Keep it up!”

Helpful Report

Posted 9 years ago

“Easy to use website delivery arrives when it has been advised and a text message giving options is sent. all in all a good service.”

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Posted 9 years ago

“Great service and great prices, can't go wrong.”

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Posted 9 years ago

“Got part of my order straight away as an item out if stock at no extra cost. Great customer service”

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Posted 9 years ago

“Quick and easy to use with feedback on order and delivery status”

Helpful Report

Posted 9 years ago

Direct Golf is rated 4.4 based on 3,486 reviews