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Direct Home Living Reviews

4.5 Rating 724 Reviews
86 %
of reviewers recommend Direct Home Living
4.5
Based on 724 reviews
Customer Service
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Quick delivery and goods received in very good order.
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Posted 8 years ago
WOW love my new chairs with great service to go with it, spoke to a lovely lady who was very helpful and polite and helped me make my decision on which items to go for. would 100% recommend this company and their products.
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Posted 8 years ago
Great Company Great Products would highly recommend.
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Posted 8 years ago
Outstanding customer Service very polite and helpful, products received next day as specified with regular updates of delivery time slot. Would defiantly recommend MDM and use this company again.
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Posted 8 years ago
Arived on time and looked good!
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Posted 8 years ago
Very good quality of this product and very good quick service.
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Posted 8 years ago
Lovely table but even nicer delivery driver who helped with unpacking as table was in a wooden box which I would have never been able to open myself. Great staff!
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Posted 8 years ago
so glad we found this company, we have ordered furniture from various on line companies only to be let down on arrival, quality, and description. i can honestly say this company is absolute 5 star service all round. super fast next day delivery with full tracking and up dates, the chair we ordered was first class quality and at a fraction of the cost of other web sites, we are due to move house shortly and will be using MDM for all our new purchases from now on.
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Posted 8 years ago
Efficient delivery. One pack of assembly screws incorrect. Easily and cheerfully rectified with prompt delivery of pack of correct fixtures. Haven't sat on the chairs yet (waiting for a table from elsewhere) but they're looking funky!!
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Posted 8 years ago
Just perfect exceeded my expectations
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Posted 8 years ago
The original chair I was sent was damaged. I emailed photos' across and then was asked to resend them as apparently not received. I then asked for a replacement and a date was arranged (6 days later) . I waited in all day but you messed up and could not then fulfil the order on this date. I arranged a second date for delivery of the replacement and pick up of the damaged chair - new chair arrived and was the wrong colour and no pick up of the original chair. Stephen did try to help at this point and apologised, however new chair arrived this morning with exactly the same fault as the 1st (I would have thought that would have been checked before despatch given initial issue). Really unimpressed with the customer service and quality of product. Have asked for a full refund.
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Posted 8 years ago
I love the product!
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Posted 8 years ago
Fantastic Tulip style - we love it!
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Posted 8 years ago
I ordered 5 Charles Eames dining chairs, received 4 damaged and mouldy chairs and one went missing. There was no protection at all when the box arrived. Some look has been used. Called customer service to find the missing one and returned the rest. Fortunately, unlike other reviews who have been waiting long time for the refund, I got the refund within one week. Went on Tesco to buy exactly the same chairs with only around £2 more each, came with speedy delivery and excellent packaging. All legs were properly sealed.
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Posted 8 years ago
Good quality at reasonable prices
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Posted 8 years ago
Lovely chair!
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Posted 8 years ago
Quick delivery & great quality product!
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Posted 8 years ago
Everything was fine.
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Posted 8 years ago
Ghost hairs ordered from e-bay however description told colour is ivory but on photo was much whiter than what actually arrived.
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Posted 8 years ago
Within 24 hours from ordering my furniture, I had it delivered. Excellent service.
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Posted 8 years ago
Direct Home Living is rated 4.5 based on 724 reviews