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Direct Home Living Reviews

4.5 Rating 724 Reviews
86 %
of reviewers recommend Direct Home Living
4.5
Based on 724 reviews
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Anonymous
Anonymous  // 01/01/2019
Ghost chairs arrived on time and in good condition. Very pleased with the quality and price.
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Posted 10 years ago
I bought two bar stools. They were quite shoddily wrapped when they arrived and there were some screw caps missing - luckily they are hidden from view by the seat of the chair. There were also a few scuffs and dents to the product, again, only really noticeable if you are examining the stools carefully. I am not sure I would use this website again though as I expect things to be delivered in pristine condition.
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Posted 10 years ago
Prompt service great product. Will recommend and use MDM again
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Posted 10 years ago
Fabulous chairs and delivered very quickly. Very happy.
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Posted 10 years ago
Excellent service, quick delivery and at an extremely competitive price.
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Posted 10 years ago
the original purchase was delivered speedily only days before christmas, once opened it had a damaged leg (probably a fault in manufacture), i sent an email and photo on christmas eve, the replacement arrived without fuss on the 30th! the second working day after the email, excellent service.
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Posted 10 years ago
I ordered a set of chairs a few days before Christmas and received them super fast, one chair was slightly damaged in transit however, MDM arranged a courier to collect the damaged chair one day and had a replacement arrive the next. So pleased with the service and prices and would highly recommend them! Thank you Mark & Stephen x
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Posted 10 years ago
Not yet received
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Posted 10 years ago
Beautiful and just as described. Arrived quickly
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Posted 10 years ago
Lovely chair, easy to put together and looks great. I have had lots of compliments on it!
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Posted 10 years ago
Very impressed with how quickly it came and great price for the chairs too
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Posted 10 years ago
I bought 6 Eiffel chairs. Very quick and efficient delivery. Chairs are good value and look good for the price but some of them were very tricky to assemble as the some of the screws are not quite long enough, meaning the only way to get the legs on is to remove the smaller washer which makes the chairs less robust (one has already collapsed!) but the legs do screw back on again. Overall good for the price (most the others I found online were twice the price) and they look nice but you get what you pay for and I'm not sure how long these will last...they look great for now though.
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Posted 10 years ago
Fantastic service from the guys when I called in to collect 2 masters chairs. For the price they are excellent and were perfect 'emergency' chairs for Christmas! Look the part and good value. Will definitely be back!!! Thanks guys.
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Posted 10 years ago
So we ordered 4 chairs, 1 came the first time and we had to call to get the other 3 chairs. So the other 3 came but they came without bolts for one of the chairs so overall the next day delivery took 2 weeks, the chairs themselves are good and we like them.
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Posted 10 years ago
Buying a suite of furniture online can be a risky business and I've made mistakes in the past. So I called MDM to see if I could visit and checkout the Oliver Jacobs Chesterfield suite in advance of placing my order. We met Mark who not only showed us the product but also took us on a quick tour of the factory and showed us the components used in manufacture. The sub-frames are very sturdy and the padding, cushioning, foams and fabrics are all of extremely high quality. They make the Chesterfields using traditional methods and do everything in-house which is rare and very pleasing in this day and age and Mark is passionate about providing quality and seemed proud to be providing great service and local employment. And he should be. The product is very high quality and extremely comfortable. The fabrics used (faux leather in our case) are warm and well fitted with no slipping. The trim is well fitted and carefully applied and the wooden feet compliment the fabric and look really high quality. The whole thing looks great in our living room and we could be happier. In order to provide a balanced review I feel I should point out the negatives also but these are minimal and can be rectified easily... We decided on a dark brown faux but this was not available on the website with the studded trim that we wanted so were advised to order the Vintage Brown Studded and send a message to accompany the order. I think we received the Vintage Brown fabric instead of the Dark Brown but as it happens it looks great so we're happy with our delivery as is. An update to the website would fix this. Our delivery was made very late at night (after 9pm) which is not ideal when you live in the country where it gets very dark at night but again, it was the week prior to Xmas and we live in a remote area so this is extremely justifiable. To summarise, we got a great deal (a sale price of less than £800 for a 3 seater and 2 seater Chesterfield suite) and it's truly excellent quality, very well made and very comfortable. We are delighted with our purchase and would recommend MDM to anyone.
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Posted 10 years ago
Excellent chairs, look great in my new pad. Delivery quick and packaged well.
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Posted 10 years ago
Arrived quickly. Looks lovely. Surprisingly comfy too :)
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Posted 10 years ago
Pleasant on the phone. Delivery times offered which is a massive help. An easy seemless transaction.
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Posted 10 years ago
Had a problem with the number of chairs sent but always felt with very quickly and certiosly. I Would defiantly use again
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Posted 10 years ago
Ordered 2 "ghost chairs'. Absolutely 101% delighted. Arrived earlier than expected as well. Thank You.
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Posted 10 years ago
Direct Home Living is rated 4.5 based on 724 reviews