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Direct Home Living Reviews

4.5 Rating 724 Reviews
86 %
of reviewers recommend Direct Home Living
4.5
Based on 724 reviews
Customer Service
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Excellent, and very good value thank you.
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Posted 8 years ago
Everything was good, the chair looks great.
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Posted 8 years ago
Really pleased with our chair and will order again!'
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Posted 8 years ago
Some scratches
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Posted 8 years ago
Purchased two bar stools, both received damaged and returned on the 11th July 2016. Still waiting for a refund. Will not use MDM again.
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Posted 8 years ago
the product was good, however the service left a lot to be desired.
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Posted 8 years ago
My order was delivered very efficiently and was perfect (unlike a similar item I had to return to another furniture company the day before!) I am pleased I did though otherwise I would not of found the product cheaper with MDM. My order arrived the following day as specified.
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Posted 8 years ago
Excellent quality chairs and great value.
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Posted 8 years ago
Was surprised how excellent service and quick delivery was, all furniture been very nicely packed.
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Posted 8 years ago
Fantastic service, arrived within a couple of days and good quality product, would highly recommend
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Posted 8 years ago
Purchase arrived on time and well packed. Delighted with chair have ordered another 3. Excellent company. B M
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Posted 8 years ago
Missed out on "Very Good" rating only because of the delivery company used in London. Driver refused to help deliver goods (chairs - not heavy but bulky) to my flat despite the building I live in being equipped with 2 lifts. He also would not allow me the time to check that the goods were conform to my order and in good condition (luckily enough, all was as it should be).
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Posted 8 years ago
We purchased the puro stone high gloss large dining table. What an excellent choice, from an excellent company. Waited only a couple of days for delivery. Keep up the good work. We will certainly take a look at their stock for future purchases .
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Posted 8 years ago
WEB11274 As you may be aware I have had to contact MDM via e-mail on numerous occasions with issues -Grey Eames chairs with white ring marks -Parts that were on the instructions not included -Alfonso table damaged twice on delivery -No answer when I tried to phone number on website I would have to say that although when there was an issue, ie damaged goods, it was addressed quickly I feel these issues should not have occurred in the first place.
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Posted 8 years ago
Ordered 2 tulip chairs which arrived well packed and looked very good after assembly. Delivery was meant to be next day but had a phone call, from a very polite and apologetic person, to say the product was out of stock although nothing was mentioned when ordering online. Delivery was made about a week later but without contacting me first. Would use them again but they need to improve communication .
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Posted 8 years ago
Beautiful table worth waiting for a little mess with delivery but I got it in the end I will definitely buy from MDM again hopefully delivery will be quicker
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Posted 8 years ago
Gorgeous chairs, great quality and comfortable, stylish. Would recommend.
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Posted 8 years ago
Fast delivery, Lovely chairs. Good quality, easy to put together. Would recommend to anyone.. ????
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Posted 8 years ago
The bed is lovely but the wood did have quite a few scratches on it which was disappointing.
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Posted 8 years ago
Awful delivered faulty bunk beds can't finish building them because the leg is the wrong one, my kids r now on mattresses on the floor they are refusing to deal with us telling us they will phone back no phone calls absolutely disgusting, gentleman on phone was really cheeky absolutely disgusted woth the way they are dealing with us awful. Now we have to rebuild them and rake pictures of where we can build them to and take pictures then what??? Trading standards I think grrrrrr
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Posted 8 years ago
Direct Home Living is rated 4.5 based on 724 reviews