Direct Sports Reviews

Name: Direct Sports
Rating: 4.51

4.5 Rating 418 Reviews

88 %

of reviewers recommend Direct Sports

Company Reviews

Questions

Metrics

4.5

Based on 418 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Direct Sports 5 star review on 7th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices, fast delivery, I would recommend this site to others”

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Posted 1 year ago

“Order shuttles for our badminton club. They arrived quickly and were a good price. Will use again”

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Posted 1 year ago

“A simple website to navigate, great prices and selected products, arrive on time and without issue.”

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Posted 1 year ago

“Not issue, arrived well packed and on time”

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Posted 1 year ago

“Rackets arrived in perfect condition as expected”

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Posted 1 year ago

“Very prompt and efficient service at a competitive price Have yet to wear the trainers outdoors but at a half size above my normal fit they seem to be very comfortable on my feet”

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Posted 1 year ago

“Initially ordered a different size that fits me in other vibram 5 finger styles but was too small, arranged returned and replaced with one size up. Everything sorted super quickly and easily, new pair were delivered within a week of the initial order, excellent service. Item as described and expected.”

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Posted 1 year ago

“Great price, quick delivery.What more could you want.”

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Posted 1 year ago

“Perfect service and short delays”

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Posted 1 year ago

“All pretty seamless and quick”

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Posted 1 year ago

“transaction very good . only issue could not get hold of them via email.”

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Posted 1 year ago

“Came up small compared with same size asic trainers Quality good”

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Posted 1 year ago

“Very good service and free delivery.”

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Posted 1 year ago

“Ordered tennis string for one tennis racket and was given tracking information of delivery by DHL. When I tried to track the item DHL had no record of the shipment number. I was just about to contact Direct Tennis when to my surprise the item arrived by Royal Mail. It would be good for a company to get the basics right.”

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Posted 1 year ago

“Website is easy to use, delivery was quick and arrived in good condition. The trainers were bought as a gift. Good on all fronts!”

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Posted 1 year ago

“Very efficient - speedy delivery”

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Posted 1 year ago

“Arrived promptly and exactly as ordered. Thank you. Very pleased. Was advised each step of order by email.”

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Posted 1 year ago

“Arrived promptly and exactly as ordered. Thank you. Very pleased. Was advised each step of order by email.”

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Posted 1 year ago

“I received a despatch email on the Tuesday afternoon with a tracking reference that the email advised would be available to check on Royal Mail from 6pm. The delivery service selected was 2-3 working days (Royal Mail 48) The tracking code provided never worked with Royal Mail and when I questioned with DirectSports I was told it wouldn't work until they tried to deliver (which contradicts the wording in the despatch email). The order finally arrived after 5 working days and several emails to DirectSports.”

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Posted 1 year ago

“Easy to order, quick delivery, good communications-ideal!”

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Posted 1 year ago

Direct Sports is rated 4.5 based on 418 reviews