DIRECTVAPOR Reviews

1.7 Rating 381 Reviews

18 %

of reviewers recommend DIRECTVAPOR

Company Reviews

Questions

Metrics

1.7

Based on 381 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

Customer Service

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How quickly does DIRECTVAPOR resolve customer queries?

Helpful Report

(1 year ago)

Greater than 41% of reviewers feedback is DIRECTVAPOR takes over a week to resolve customer queries.

Helpful Report

(1 year ago)

88.37%

Industry Average

“ Customer service is great though. ”

- Anonymous

“ They have the TFV 16 smok glass which is for that tank and it won’t fit on the lite tank Anyway, i called customer service the next day when I realized it’s the wrong glass and i spoke to a woman Gayle or Gail and she was so helpful and kind. ”

- Anonymous

“ Upon delivery, I was nervous to open my package given the possibility that something would be missing from my order, but luckily, everything was there! Not too sure what all the bad reviews are about because this service was on par with amazon in my opinion. ”

- Cade

DIRECTVAPOR Reviews

Customer Service - Good