Dis-Chem Pharmacies Reviews

Name: Dis-Chem Pharmacies
Rating: 2.24

2.2 Rating 160 Reviews

29 %

of reviewers recommend Dis-Chem Pharmacies

Company Reviews

Questions

Metrics

2.2

Based on 160 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dis-Chem Pharmacies 2 star review on 18th February 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ane at Baywest Dischem dispensary was wonderful, friendly, patient and effective in answering our questions and helping to sort out the medication and script. Thank you so much!”

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Posted 1 year ago

“I had the pleasure of engaging with Simile Thabethe, who is the Pharmacist Assistant at Dischem and she deserves the highest praise for her outstanding service on March 21st which was a Public Holiday. Despite the challenges posed by the day, Simile went above and beyond the call of duty to assist me, demonstrating exceptional professionalism and dedication. I had encountered numerous frustrations while attempting to inquire about the availability of my medication, having been cut off from the switchboard multiple times. However, Simile's unwavering commitment to customer service shone brightly as she not only answered the switchboard but also took the initiative to personally check the pharmacy for the medication I needed. Her proactive approach and genuine concern for my well-being were truly remarkable. What truly sets Simile apart is her warmth and friendliness. Despite the pressures of nearing the end of her workday, she greeted me with a smile and engaged me in delightful conversation, instantly putting me at ease. It felt as though I was interacting with an old friend rather than a healthcare professional, which speaks volumes about her exceptional interpersonal skills. Simile's exemplary performance reflects her dedication to her role as a Pharmacist Assistant and her commitment to exceeding customer expectations. Her exceptional customer service, unwavering dedication, flawless execution of duties, make her a shining beacon of excellence in the medical community. Her positive attitude and willingness to go the extra mile make her a true asset not only to the medical field but also to her employer, Dischem. Thank you, Simile, for your exemplary service and for setting a high standard for others to follow.”

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Posted 1 year ago

“Corine Howard at Dischem Table Bay Mall is always extremely professional, friendly and helpful. Yesterday, 7 February, Corine went to extra lengths to ensure that my new prescription was correctly processed. She took time to respond to my query, contacted my cardiologist's rooms to clarify and also support her understanding of the changed situation. Corine had to e-mail information as the cardiologist was unavailable (in theatre). She ensured that she had two available contact numbers and contacted me today to confirm medication and dosage of new medication. NB Corine printed new labels for existing medication regarding adjusted dosage to avoid any confusion. Her knowledge, time, professionalismand pleasant demeanour are all very much appreciated.Thank you, Corine!”

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Posted 1 year ago

“Thanks Dischem Hazeldean, I receive such Wonderful service from Jessica and Renier at the Dispensary. 😊”

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Posted 1 year ago

“I went to Dischem at Jabulani Mall on the 5th Aug 2023, looking for my make up foundation as I had run out. I was assisted by Mmabatho at the make up section and she was amazing! The brand I use was out of stock, but she managed to match my colour to an even better, more budget-friendly brand! I am happy! Her customer service is wonderful and she is a valuable asset there :)”

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Posted 1 year ago

“I would like to take the opportunity to thank Sandra Clarence- Louw @ Okavango Dis-Chem cosmetic consultant for her outstanding compassion towards her job and customers.Always the same friendly and willing to help and go the extra mile.”

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Posted 1 year ago

“I visited dischem clinic Diamond Pavillion Mall, Kimberley 2023/08/03 and the service was excellent. The Sister on duty served me with a smile and she is professional😍”

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Posted 1 year ago

“What a pleasure to call at Dischem Okavango and all credit to Lavea Klue, keep up the outstanding service and uplifting spirit. A gem to the company always happy and willing.Thank you”

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Posted 1 year ago

“Unbelievable service. Ordered online at 9am and my order arrived at 11am, the same day. Excellent service! Just for the record though, your app sucks!”

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Posted 1 year ago

“i have ordered medication to be delivered at 15;00 the driver came at 15;30 and it was delivered, but they failed to tell me that there was a levy of R98,50. dischem clear water im not impressed at all and to think i really needed that medication..”

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Posted 2 years ago

“Customer service - Non existant. Price does not matter is there are no customer service. Because of Dischem's Racial discrimination, I will not set foot or order anything from them. It the White Skin is not good enough to work there, the White Money is also not good enough.”

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Posted 2 years ago

“I am ecstatic about Dischem having opened a branch in Stellenbosch, at The Boord. Apart from that, both sisters are so caring and knowledgeable, that I prefer to go to them than to my doctor for things like suture removals, etc. Well done!”

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Posted 2 years ago

“Thank you Christen at Randpark Ridge Mall for your assistance yesterday. You are absolutely amazing, professional and lovely.”

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Posted 2 years ago

“Thank you Andy Sam Nkwana from Dischem Kylami Corner. You really give great service. We can see you have passion for what you do and really care about your customers. Your advise and assistance is greatly appreciated. Thank you”

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Posted 2 years ago

“Just want to say big ups to Dischem for such a convenient online shopping experience, from browsing the products, selecting and checking out, really had a pleasant experience. I even got some extra goodies with my delivery 🥺🥺.”

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Posted 2 years ago

“Best customer service at dischem K90, pharmacy section is on fire❤️‍🔥❤️‍🔥❤️‍🔥❤️‍🔥.... great clientelle...i bow 🧎‍♀️ to you all”

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Posted 2 years ago

“I’d like to appreciate and give give thanks to Alita Van Heerden at the EAST RAND MALL DISCHEM The lady is very informed, kind and patient ❤️❤️❤️❤️”

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Posted 2 years ago

“I had problem with back pain, due to posture. I am busy with my studies , I spend most of my day and nights sitting.Than,that has some negative effects on my back. l was assisted by Lerato Mushapo at Tshwane Regional Mall who attended to my problem with ease. She recommended few things one of them was Back Support Belt.That belt works wonders 😊🤗,she also recommended the Neuro Vance Focus ,sachets for concentration and brain function. I can boast, she was of great help,friendly and she needed all details of the problem. Thanks Lerato for coming into my rescue, I'm so grateful , she also recommended concentration supplements that require Doctors examining,I am definitely considering that.Thanks Lerato @Tshwane Regional Mall.”

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Posted 3 years ago

“I booked a clinic appointment at killarney mall in less than 5 mintues via email on the day of my appointment the staff were friendly , the nurse who attended to me Sister Rachel she was amazing ..”

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Posted 4 years ago

“Well done by the lady from Dischem online, who attended to my order 802950 (sorry I did not get her name on Mon 13 July 20), for the efficient service in despatching the medication which was urgently required. Thank you for your excellent service.”

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Posted 4 years ago

Dis-Chem Pharmacies is rated 2.2 based on 160 reviews