Dis-Chem Pharmacies Reviews

Name: Dis-Chem Pharmacies
Rating: 2.24

2.2 Rating 160 Reviews

29 %

of reviewers recommend Dis-Chem Pharmacies

Company Reviews

Questions

Metrics

2.2

Based on 160 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dis-Chem Pharmacies 2 star review on 18th February 2025

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The deteriorating customer service of Wonderpark dischem is alarming. Two officials assisting long queue. The manner in which they are dealing with us clients is dissapointing. I am not impressed given the fact that they are dealing with sick people”

Helpful Report

Posted 2 months ago

“The service ques at the dispensary is way to slow at retail Crossing Dischem , they take their slow time , and them when one pharmacist is finished with a client it seems like they go take 5 to 10 minute break before the next is served.Gosh”

Helpful Report

Posted 8 months ago

“Discem in Glen Marais, their Medicine dispensary side is extremely slow. To a point that they cause a que. You go in there with little ones that are sick to pick up their scripts and it takes forever just to get the medication. Some days they don't have enough staff, some says they have alot of trainees that needs signatures and finding someone to sign seems to be the problem. Got there 15:05, 4 people to help. By 15:15 I have not moved.”

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Posted 8 months ago

“Dischem those throw overs you are selling as heat holders are not anywhere near that. They are cold just like a normal sheet. You are deceiving people in the name of heat holders. Why did you change the quality from the old ones?”

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Posted 9 months ago

“I was at Dis-chem Verdi earlier today. I needed help so I asked an assistant if she could help me. She said "No I'm helping someone else" ( she and another assistant were both helping a customer choose between 2 products and it was taking quite a while). Then the first assistant whom I'd asked for help looked at me and sauntered off leaving me gaping in her wake. Such rude and dismissive behaviour. It's clearly true that certain racial groups are unwelcome at Dis-Chem. I'll have to find somewhere else to shop. I was very disappointed by this poor attitude.”

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Posted 1 year ago

“Dischem Head Office, is there any chance that you can PLEASE recruit more pharmacists or assistant pharmacists at the Blue Crane, Meyersdal Dischem pharmacy. We are really tired of waiting in long queues to just obtain medication from self-medication counters. Is this fair to wait 25 - 30 minutes to be assisted? Highly frustrated and disappointed customer”

Helpful Report

Posted 1 year ago

“Always shortstaffed stand in line atleast for 20 mins and never have stock on shelves on certain products I could always get at one store go to another branch then they have some but out on another its inconsistent and pathethic then the staff will say oh our branch is too small only the bigger outlets stock this, I say its bad magement and staff farting around not doing their jobs and not makimg sure that stock is being re ordered or replenished thats BEE for you but remember YOU SAVE MORE @ CLICKS#WEE”

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Posted 2 years ago

“Their online shopping service is not up to standard. I have ordered and paid for goods online, which they have acknowledged, but after 6 days I have had no response from them, even after submitting a query on their website on day 4 enquiring what the problem is. They do not even bother to respond to this query.”

Helpful Report

Posted 2 years ago

“It is so frustrating to go to the shop and find that a product -is out of stock. Then online it says available, you place an order then few days to be told its not available while it still shows available online. Two of the shops the item shows online but when i call to confirm they are out of stock for the same product. Why are you not updating products online. Dermopal Sunscreen shows available online and in store in most shops but dololo! stock.”

Helpful Report

Posted 2 years ago

“I took my baby for her routine vaccine to pavilion Dis-Chem at 9am and as I get there another lady is sitting and also waiting for a 9 am appointment for a covid test with only one nurse working now how does that work ?? I was so worried and on edge the entire time , how are vivid tested being done in the same clinic as children being vaccinated I found that completely ridiculous and will not be taking my baby back to a did hem pharmacy !!”

Helpful Report

Posted 3 years ago

“Dis-Chem really needs to look into ways of rewarding their customers better, I’m a loyal shopper and I feel That their point system needs to be increased and their latest Disney sticker collection reward was a real disappointment!”

Helpful Report

Posted 3 years ago

“I bought a pack of 4 of your SOFTI tissues in the boxes. Every time I go to grab a tissue more than one comes out because the tissues have no been cut properly. It’s not a huge issue but it’s an issue that I think needs to be sorted, it is really annoying when you go to grab one tissue and like 4 come out at once because they are not cut properly.”

Helpful Report

Posted 4 years ago

Dis-Chem Pharmacies is rated 2.2 based on 160 reviews