Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 33,314 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 33,314 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 10th October 2024

574

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So glad to have given Dock & Bay a try! The quality and variety of their products are amazing!”

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Posted 6 hours ago

“This is our first summer taking our baby to the beach and it’s all about convenience now. I wanted a product that was quick dry but also let’s go of the sand. I purchased a picnic blanket with umbrella hole and 6 towels. I am so impressed by the Dock & Bay products. The towels and picnic blanket let go of the sand making it so easy to reset the beach set up if it’s too sandy or when we are packing up. The towels dry us off so easily and quickly. They are fantastic. I am so impressed. The care instructions are also very easy. I now call them ‘our good beach towels’.”

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Posted 1 day ago

Hi Kelly! We're so excited to hear that your first time taking your little one to the beach has been made so much easier with our products! 🌊 It's fantastic that the towels & picnic blanket are working perfectly for you—sand-free and quick-drying is definitely the way to go! Thank you for your wonderful feedback, and here’s to many more sunny beach days with ‘your good beach towels’! 🏖️☀️

Posted 10 hours ago

“I don’t really need to win back the cost of my order. I am quite happy to purchase again. The towels are perfect. Quick drying, light and fold up perfectly into my bag. Took them on holiday. Big space saver in the suitcase. Am thinking of getting the picnic blanket next.”

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Posted 2 days ago

Hi there! We're so happy to hear that you're loving your Dock & Bay towels! 🌊 It's great that they are a perfect fit for your holiday needs—quick-drying, lightweight, and a total suitcase saver! Thank you for your fantastic review, and we can't wait for you to try our picnic blanket next! Happy adventuring! 🏖️✨

Posted 10 hours ago

“Quick delivery, great quality product”

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Posted 2 days ago

“I love D&B towels - they're my fav 'sand free' towels.”

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Posted 2 days ago

Hi Stephanie! We’re thrilled to hear that Dock & Bay towels have become your favorite! 🌊 Being sand-free is definitely one of the best features, making beach days so much more enjoyable. Thank you for your amazing review, and happy beaching with your favorite towels! 🏖️✨

Posted 10 hours ago

“Perfect for family activities. Easy to pack and super convenient, kids love not being wrapped in soggy towels after swimming.”

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Posted 2 days ago

Hi there! We’re so glad to hear that our towels are perfect for your family activities! 🌊 It's fantastic that your kids love staying dry and comfortable after swimming—no soggy towels here! Thank you for the wonderful feedback, and here's to many more fun-filled days by the water! 🏖️💦

Posted 10 hours ago

“Fabulous towels just what we need as we once again take up camping. We’ve used the towels at home for a week, they dry perfectly, very quickly and don’t have a damp smell usually left behind by other towels, highly recommend. I contacted customer service via messages and asked several questions before I made my purchase the responses were immediate and they couldn’t have been more helpful.”

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Posted 4 days ago

Hi Karen! We're so glad to hear that our towels are just what you need for your camping adventures! 🏕️ It’s fantastic that you’re enjoying their quick drying and lack of damp smell—such a game changer! Thank you for sharing your positive experience with our customer service too; we always strive to help out right away. Happy camping, and we appreciate your high recommendation! 🌟🌊

Posted 10 hours ago

“I have bought about 15 of these towels over the years (some for me and some as gifts) and I love them. Compact, very absorbent, I have yet to have one that smells, and the designs are all really unique and playful. Many friends who have gotten them on my recommendation are die hard Dock & Bay fans now too. Great Product & a Great Company. Canada Post recently lost my shipment, and Dock & Bay's customer service was stellar to rectify the issue. 10/10 would recommend.”

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Posted 4 days ago

Hi Shawn! Wow, we’re absolutely delighted to hear that you’ve been such a loyal Dock & Bay fan! 🌊 It’s wonderful that our towels have been a hit, both for you and your friends. We put a lot of love into our designs, and we’re thrilled you find them unique and playful! Also, a huge shoutout for recognizing our customer service; we strive to make every experience stellar and it was our pleasure to help you! Thank you for your fantastic recommendation; here’s to more beach days with your trusty Dock & Bay towels! 🏖️💙

Posted 10 hours ago

“Fabulous service even at a very busy time. One of my towels was personalised for my daughter going off to Australia it looked fantastic! Thank you”

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Posted 4 days ago

Hi there! We're so glad to hear that you had a fabulous experience with our service! 🌟 It's wonderful to know that the personalized towel for your daughter turned out fantastic. Thank you for your lovely feedback, and we wish her all the best on her journey to Australia! 🇦🇺😊

Posted 4 days ago

“Fantastic towels. We’re a family of 5 and these towns are a game changer - soooo much smaller and easier than carrying 5 normal beach towels, and we don’t have sand everywhere anymore. We can go to the beach, then the pool, and dry off with a sand free towel rather than sanding all our skin off!!”

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Posted 5 days ago

Hi there! We're absolutely thrilled to hear that our towels have made such a positive impact for your family! 🌊 It's wonderful that they’re so much easier to manage, and the sand-free aspect is definitely a game changer! Thank you for sharing your experience, and we hope you have many more fantastic beach and pool days ahead with Dock & Bay! 🏖️✨

Posted 4 days ago

“Immediate dispatch from warehouse - received earlier than expected. Beautiful colours, texture and size - plus so compact! Gifts were appreciated by recipients and I’m wondering why did not have these towels in my life sooner! Overall good product and service.”

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Posted 5 days ago

Hi Natalie! We're so delighted to hear that your Dock & Bay towels arrived earlier than expected and that you're loving the style and compact size! 🌈 So glad that the gifts were well received! Thank you for your glowing feedback, and enjoy all your future adventures with our towels! 🎉✨

Posted 4 days ago

“Love these towels. The best we have ever had for travel. Thanks”

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Posted 5 days ago

Hi Claire! We're so happy to hear that you love our towels for travel! 🌍 It's fantastic that that you dub them the best you've ever had. Thank you for your kind words, and safe travels with your Dock & Bay towels! 🏖️✨

Posted 4 days ago

“My family loves our dock and bay towels, they are a staple for any day at beach or pool! They are so lightweight easy to pack and carry and wash beautifully! Recently purchased a set for my dad he is a frequent boater and thought these would help lighten his load for boating excursions!”

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Posted 5 days ago

Hi Kendall! We’re so glad to hear that your family loves our Dock & Bay towels! 🌊 It sounds like they are perfect for your beach and pool days. We're especially thrilled to know they're making life easier for your dad on his boating excursions. Thank you for your awesome feedback, and happy adventures with your towels! 🏖️😊

Posted 4 days ago

“Super nice and super fast drying. Just what I needed to go to the swimming pool every day.”

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Posted 5 days ago

Hi E! We're thrilled to hear that our towels are just what you needed for your daily swimming pool trips! 🌞 It's fantastic that you find them super nice and fast drying. Thank you for the wonderful review, and enjoy your time by the water! 🏊‍♂️

Posted 4 days ago

“Great quality towels!! Best range of colours, drys quick and leaves no sand at all! I got a bulk order for my family for Christmas and they LOVED them! Shipping was also very quick, will definitely order again!”

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Posted 6 days ago

Hi Georgia! We’re over the moon to hear you love our towels! 🌊 It’s awesome that the range of colors and quick-drying feature have made such an impression. We’re also thrilled that your family enjoyed their gifts! We can’t wait to see you back for more! 🎉

Posted 4 days ago

“We love these towels! They are high quality, fast drying and lovely colours/patterns. Expensive for Canadians but worth the investment if you have swimmers in the family :-))”

Helpful Report

Posted 6 days ago

Hi Geri! We’re so happy to hear that you love our towels! 🌊 It's fantastic that you find them high quality and vibrant. We totally understand that the investment can feel steep for Canadians, but we're thrilled you feel it's worth it for your swimmers! Thank you for your thoughtful review! 🏊‍♀️✨

Posted 4 days ago

“I’ve ordered two hair wraps from Dock & Bay now and been delighted with the service both times: quick, reliable, beautifully packaged and — most important of all — a great product that is sustainably produced, incredibly useful and looks good!”

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Posted 6 days ago

“Great product and first class service. Arrived on time and well packed. Thank you!”

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Posted 6 days ago

Hi Andy! Thank you for your wonderful review! We're thrilled to hear that you enjoyed our product and service. 🥳 It's great to know everything arrived on time and packed perfectly. Your support means a lot to us! Cheers! 🌊✨

Posted 4 days ago

“Shipping was fast, all products well described”

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Posted 1 week ago

“Best towels we have ever brought!!! Not only are they beautiful colours but amazing soft fabric and super quick to dry.”

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Posted 1 week ago

Hi Sally! We're absolutely thrilled to hear that you consider our towels the best you've ever bought! 🌟 It's fantastic to know you love the beautiful colors and quick-drying features. Thank you for your wonderful review, and we hope they bring you joy in all your adventures! 🏖️✨

Posted 4 days ago

Dock & Bay is rated 4.9 based on 33,314 reviews