Donaghy Bros Reviews

Name: Donaghy Bros
Address: 34 - 40 Maghera Street Kilrea, Kilrea
Rating: 4.80

4.8 Rating 8,248 Reviews

95 %

of reviewers recommend Donaghy Bros

Company Reviews

Questions

Metrics

4.8

Based on 8,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02829540001

Location:

34 - 40 Maghera Street Kilrea
Kilrea
BT51 5QN

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Donaghy Bros 5 star review on 7th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful when ordering. Item arrived when they said it would and works fine. Couldn't want for me, thanks guys”

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Posted 3 years ago

“Order processed and delivered in no time, no hassle and great product, can't fault these guys at all. Keep up the good work”

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Posted 3 years ago

Thank you for your lovely 5 star review - we're delighted to hear you can't fault us at all! We hope to welcome you back as a repeat shopper when you next need a new appliance! Best Wishes Donaghy Bros

Posted 3 years ago

“Just recently bought a Siemens tall freezer ordered on Monday 6th Sept. and arrived on Tuesday 7th Sept. Vey fast delivery and best price. Adam Watton discounted this freezer with out me asking and was most helpful in choosing this appliance. Well packed and the 2 gentlemen that delivered it were great. Just placed it were I wanted it without any fuss. Overall a great service and I am going to deal with them again when I need another appliance or electrical item.”

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Posted 3 years ago

“Upright Freezer ordered late on Tuesday 7th August, got notification on Wednesday that order confirmed and would be delivered on Thursday. Telephone call this morning that it would be delivered in about 10 minutes, which it did. Two delivery men brought the freezer into the house and placed it exactly where it was required. You can't beat that for service, would strongly recommend Donaghy's.”

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Posted 3 years ago

Thanks for your lovely review John - we're delighted we could get your new freezer to you so quickly and hope to see you shop with us again in the future. Kind Regards, Donaghy Bros.

Posted 3 years ago

“Great service over the phone, email and at the end with delivery. Good prices to. Thank you. Dangis”

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Posted 3 years ago

“Easy process, fast delivery.”

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Posted 3 years ago

“No problem with order or being delivered quickly but no email to say when it was coming and only lady delivering so needed help . We are 82 & 85 yrs old so not a lot of good . But neighbours 6ft 6 “ son came in very useful .The Lady driver was lovely but a larder fridge was a bit much for her alone .not unpacked it yet but packaging is very strong and looks undamaged.”

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Posted 3 years ago

Hi Dorothy, Many thanks for your recent order, we hope you enjoy your new fridge from Donaghy Bros. And thank you also for your feedback regarding our third party courier service, we have just reintroduced the option of a two person delivery service so this will be beneficial for both the Drivers and the Customers! We will also speak to the courier regarding the lack of communication with you prior to the delivery. Best Wishes Donaghy Bros.

Posted 3 years ago

“Excellent customer service and very good competitive price.”

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Posted 3 years ago

“Excellent service and very prompt delivery.”

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Posted 3 years ago

“Good price good delivery service”

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Posted 3 years ago

Cheers Ian! Kind Regards, Donaghy Bros.

Posted 3 years ago

“Great quality tents! Feels like home”

Donaghy Bros 5 star review on 7th September 2021

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Posted 3 years ago

“Sadly I had to cancel my order after it had been shipped, but Donaghy Bros could not have been kinder, refunding the full cost within a day.”

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Posted 3 years ago

Thanks for your feedback Mrs Apps, we're sorry you had to cancel your order with us but of course we're always happy to process a refund. We hope to see you shopping with us again in the future. Best Regards, Donaghy Bros.

Posted 3 years ago

“Exceptional, friendly and efficient! Professional staff who deliver a service second to none. Found them to be swift in their response; always reliable, respectful, patient, cheerful and so efficient and knowledgeable about the products. Keen to please and go the extra mile to assist. Really can't add anything more about their glowing performance except to say I am very pleased with the Donaghy service and all their staff.”

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Posted 3 years ago

Hello George, what a lovely review, thank you so much for your feedback. We do try and go the extra mile and its great to see it's appreciated. Best Regards Donaghy Bros

Posted 3 years ago

“Purchased a washing machine from Donaghy Bros, delivered on the day agreed ,received a phone call 1/2 hour before to confirm time, after i installing the washer there was a fault in that it wouldnt start the programme, at 4.00pm i phoned Seamus and Lauren who talked me through a check procedure to trace the fault . 9.45 the next morning i got a phone call from Lauren to say they would up lift the faulty washer and replace it with a new one this was done by 1.00pm that day . within 6 working hours of my first phone call the issue was resolved ,this is what i call top class customer service To Seamus and Lauren thank you very very much top class service, if anyone is looking to purchase household appliances give Donaghy Bros of Kilrea a shout you wont be disappointed Trevor Matthews”

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Posted 3 years ago

Trevor Thank you so much for your review, we really appreciate you taking the time to give us this feedback. We'll certainly pass on your thanks to Lauren and Seamus also and are glad we could assist you with the washing machine issue. Best Regards, Donaghy Bros.

Posted 3 years ago

“Really good customer service. I had a problem with a change of delivery address after the order was placed and Donaghy Bros were very patient and sorted the issue. I would recommend using this company and would gladly buy from again.”

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Posted 3 years ago

Thanks for your 5 star review, we really do have a really great team who put customer service first and are glad we were able to sort out the delivery address issue for you - enjoy your new product and hope to see you back shopping with us again soon! Kind Regards Donaghy Bros.

Posted 3 years ago

“Fantastic customer service. Professional and someone always available to answer technical questions”

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Posted 3 years ago

Thank you for your 5 star review of Donaghy Bros and for sending in a photo of your new cooker in situ, we love the colour you have chosen! Kind Regards Donaghy Bros

Posted 3 years ago

“Told us what the usual problem was and it was that so no need for an engineer .”

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Posted 3 years ago

Hi there, thanks for taking the time to leave us a 5 star review, we really appreciate it and are glad to hear that the problem with your appliance was sorted quickly. Regards Donaghy Bros.

Posted 3 years ago

“A new door was fitted and the young man was extremely polite and quickly finished the job.”

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Posted 3 years ago

Hi Theresa Thanks for taking the time to leave us a review, we're pleased to hear you had a good shopping and installation service with us. Kind Regards Donaghy Bros

Posted 3 years ago

“Excellent service and very good price. I urgently needed a replacement integrated fridge to replace one which packed in after 20 years. I ordered on line on Thursday am and it was delivered Friday. Thank you Donaghy Bros.”

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Posted 3 years ago

Hello Rosaleen Thank you for taking the time to leave us a review, we're really pleased we could deliver your replacement fridge so quickly! We hope you enjoy your new appliance and that it lasts just as long as the old one did! Kind Regards Donaghy Bros

Posted 3 years ago

“Just received my second purchase from Donaghy Bros (both KitchenAid small appliances)...excellent service, good price, and perfectly packed.”

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Posted 3 years ago

Hello Andrew. Thank you for your review, we're pleased that you came back to us for your second purchase and hope to see you return again in the future. Enjoy your new Kitchen Aid appliances. Kind Regards, Donaghy Bros.

Posted 3 years ago

Donaghy Bros is rated 4.8 based on 8,248 reviews