Donaghy Bros Reviews

Name: Donaghy Bros
Address: 34 - 40 Maghera Street Kilrea, Kilrea
Rating: 4.80

4.8 Rating 8,248 Reviews

95 %

of reviewers recommend Donaghy Bros

Company Reviews

Questions

Metrics

4.8

Based on 8,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02829540001

Location:

34 - 40 Maghera Street Kilrea
Kilrea
BT51 5QN

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Donaghy Bros 5 star review on 7th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from the minute we first made contact with Donaghy Bros until the minute our double oven was delivered a week later. We were kept constantly updated at all times.”

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Posted 3 years ago

“Very quick delivery and great price on my KitchenAid I love it!”

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Posted 3 years ago

“Top class service and hi end appliances”

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Posted 3 years ago

“I’ve got a nice email from the management. Order completed as soon as possible in such difficult times.”

Donaghy Bros 5 star review on 2nd December 2020

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Posted 3 years ago

“Excellent service. Thank you Alan Lauren and Lauren. I had exceptional service. The most helpful efficient service I’ve had in years. From enquiry to ordering and delivery nothing was too much trouble.. Thank you all again”

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Posted 3 years ago

“Ordering, communication and delivery all very impressive. Hassle free, efficient and timely. However, when the fridge/freezer was unpacked it was very badly damaged in a number of areas, consistent with being dropped heavily. The process for returning it is taking more time than I would wish and packaging it up again proved very difficult and time consuming. To make matters worse there was no more stock available. Not sure how long I will have to wait for a refund and I cannot purchase from another supplier without the refund. It looks like I will not have my new fridge/freezer by Christmas. Very disappointing.”

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Posted 3 years ago

“Had difficulty getting into their website and ordering. Package took about 8 days to arrive with very little packing (just a transparent piece of plastic around the item). To their credit they were helpful on the phone and the item was dispatched quickly. They had stock when other retailers did not.”

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Posted 3 years ago

“I ordered a washing machine from Donaghy Bro, only to find out they did not take the old one. As i would have no way to discard it, I had to cancel the machine. From beginning to end i dealt with people who were polite and caring. It was a pleasure to deal with you all. I would certainly deal with you again if you had the facility to take the old machinery. Thanking you Sheila Begg”

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Posted 3 years ago

“The online process was fast and efficient and the product was delivered within 2 days. First class service from start to finish. I have purchased several products over the years from Donaghy Brothers and have not been disappointed yet, I highly recommend them.”

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Posted 3 years ago

“So happy with my new range master cooker. Ordered cooker, was in stock and had it in 3 days FREE delivery. Excellent customer service, Alan very helpful and rang me back a few times about different queries.”

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Posted 3 years ago

“Very impressed with the choice of products at a competitive price with delivery within 2 days. Would definitely recommend and will purchase from Donaghy Bros again.”

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Posted 3 years ago

“I have nothing but good things to say about Donaghy Bros, competitive prices, easy online ordering and brilliant customer service. What's more, a real person talks to you if you call them AND it doesn't take them half an hour to answer the phone! All in all I would (and have) confidently recommended them to other people.”

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Posted 3 years ago

“Delighted with the quick delivery of my new Kitchenaid stand mixer!”

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Posted 3 years ago

“I recently bought a Kitchenaid stand mixer, great price and fast delivery. I'd definitely buy from Donaghy Bros again. Great service.”

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Posted 3 years ago

“Prior to purchasing I confirmed, through an online chat, that item was in stock and that it could be delivered to Scotland. I then ordered online and was kept informed throughout of delivery through Donaghy Bros. and your carrier.”

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Posted 3 years ago

“The staff were a pleasure to deal with and made the buying experience that much more pleasant. Good coms on delivery, very tight pricing so I was well pleased with my new Dyson heater. Thank you again for your care and efficiency.”

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Posted 3 years ago

“Great service and price, good quick delivery.”

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Posted 3 years ago

“I can't write a review until I have the kitchen Aid I paid for many thanks Sea”

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Posted 3 years ago

“Excellent buying experience and super fast delivery.. Ordered items late on 20/10/20 and delivered from Ireland to Devon on 23/10/20 I have already recommended them to a friend who’s buying from them.”

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Posted 3 years ago

“Excellent and easy service. Email updates and quick delivery. Would use again.”

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Posted 3 years ago

Donaghy Bros is rated 4.8 based on 8,248 reviews