Donaghy Bros Reviews

Name: Donaghy Bros
Address: 34 - 40 Maghera Street Kilrea, Kilrea
Rating: 4.80

4.8 Rating 8,248 Reviews

95 %

of reviewers recommend Donaghy Bros

Company Reviews

Questions

Metrics

4.8

Based on 8,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02829540001

Location:

34 - 40 Maghera Street Kilrea
Kilrea
BT51 5QN

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Donaghy Bros 5 star review on 7th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service! Placed an order at 8pm on Thursday evening and just received our package this Saturday morning, very impressed and no customs charges, will be definitely ordering again!”

Helpful Report

Posted 3 years ago

“Bought an American style fridge freezer from here, price was great and free delivery! Sara was very helpful with any questions i had and fantastic to deal with. Courier was also lovely and helped with getting the fridge into the house. Would highly recommend ordering from here ⭐⭐⭐⭐⭐”

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Posted 3 years ago

“This is the 3rd time I have used Donaghy Bros and have found their customer service genuinely astonishingly good. I once phoned about my cordless vacuum cleaner and the man who answered the phone (v promptly) talked me through trouble shooting and additional advice saving me a call to the manufacturer. This time I made a purchase which needed a complicated delivery (not same address as billing) and on a certain date. Again I was able to speak to a helpful person quickly who assured me all would be well and indeed it was. This is old fashioned service which is vanishingly rare. They also have the lowest prices when I compare. Totally amazing!”

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Posted 3 years ago

Thank you so much for this lovely review Nicole! We're a family run business and aim to deliver the personal touch and first class customer service at all times. And of course compete with all other major players on price! Great to get the feedback for the team that we are continuing to keep our customers astonishingly happy! Kind Regards Donaghy Bros.

Posted 3 years ago

“Absolutely delighted with the Rangemaster. Charming and effective ‘real human’ service that delivers the goods….”

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Posted 3 years ago

“I was extremely pleased with every aspect of my order. It was so easy to order on line and I was kept informed of the delivery process. The delivery men were helpful and friendly.”

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Posted 3 years ago

“Never heard of Donaghy Bros before so hesitant to use but product as described, well packaged and quickly dispatched. Would use DB again.”

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Posted 3 years ago

Hi Tony Thanks again for your order and for taking the time to leave us a lovely review. We're pleased you had such a great experience shopping with us and look forward to welcoming you back again in the future. Best Wishes Donaghy Bros.

Posted 3 years ago

“5 star service. Rory could not have been more helpful and patient, I bought a rangemaster cooker and his advice was really good without pressure to buy. The cooker arrived to sourthern Ireland within a week, couldnt ask for more thank you”

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Posted 3 years ago

Thank you for your review Denise, we'll pass on your lovely feedback to Rorie! Delighted you had such a great experience shopping with us and look forward to welcoming you back in the future! Kind Regards Donaghy Bros

Posted 3 years ago

“Very efficient service and extraordinarly prompt delivery. Delighted to do business with you. Item was a birthday gift so cannot yet comment on the product.”

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Posted 3 years ago

“Donaghy Bros are an excellent company. The staff are reachable, knowledgeable and only too happy to help with any query. Their customer service and communication is excellent. Delivery was fast and so well organised even in these volatile times. I couldn’t recommend this company high enough.”

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Posted 3 years ago

“Great service and quick delivery, wouldn’t hesitate to use this company again”

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Posted 3 years ago

“Excellent service, thanks”

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Posted 3 years ago

“Sub-contractor let down. Still awaiting delivery. Human error of delivery driver to blame so not Donaghy Bros fault directly, but failure caused upset to well planned works.”

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Posted 3 years ago

Hi Ian We're really sorry to hear that our third party delivery company has let both of us down and we'll investigate the matter further internally with them. We trust the remainder of your building works go to plan and apologies once again for the delivery delay of your item. Kind Regards Donaghy Bros.

Posted 3 years ago

“Great service would recommend no problem”

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Posted 3 years ago

“Great value and service”

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Posted 3 years ago

“Delivery staff were excellent no bother when asking to put fridge in garage .”

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Posted 3 years ago

“Excellent, service second to none .well packaged Delivery men were really helpful & friendly & arrived exactly when they said Highly recommend”

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Posted 3 years ago

“Ha very good like it can do purchase in future”

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Posted 3 years ago

“Excellent service. Product arrived quickly and very happy with it.”

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Posted 3 years ago

“Excellent service. Prompt delivery. Will certainly use again.”

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Posted 3 years ago

“After being let down by another supplier, I contacted Donaghy bros. I was delighted to hear that they stocked the cooker I wanted. One week after I placed my order my cooker arrived. Very prompt service. The only complaint I had was that the couriers said there would be two delivery men. My house is small and large items difficult to deliver. Two men were required. Fortunately my neighbour was on hand”

Donaghy Bros 5 star review on 29th September 2021

Helpful Report

Posted 3 years ago

Hello Bernie Thank you for your recent purchase and your lovely review of Donaghy Bros. We're sorry to hear that you were let down by our third party delivery company and will ensure that you are refunded for the additional two man delivery fee. We will of course speak with them to find out what happened on this occasion. Kind Regards Donaghy Bros

Posted 3 years ago

Donaghy Bros is rated 4.8 based on 8,248 reviews