Donaghy Bros Reviews

Name: Donaghy Bros
Address: 34 - 40 Maghera Street Kilrea, Kilrea
Rating: 4.80

4.8 Rating 8,248 Reviews

95 %

of reviewers recommend Donaghy Bros

Company Reviews

Questions

Metrics

4.8

Based on 8,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02829540001

Location:

34 - 40 Maghera Street Kilrea
Kilrea
BT51 5QN

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Donaghy Bros 5 star review on 7th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although ordering was straightforward there was a problem with the delivery being cancelled on Monday due to a problem at depot of hauliers.”

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Posted 3 years ago

“I tried to purchase a tumble dryer from John Lewis locally where I have shopped for 35 years. Unfortunately, the service was dreadful! Reluctantly looking elsewhere, I came across Donaghy Bros - I was a little worried because I was purchasing from England. However, Mark in Sales gave me excellent service, answering all my queries to make sure I had the correct machine. The communication has been superb (John Lewis of old!) and the tumble dryer arrived with a super carrier just as planned. I am really impressed and I am singing your praises, Donaghy Bros! Thank you. Hoping that the after sales service will be just as good!”

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Posted 3 years ago

Hi there Thank you for taking the time to leave us a review - and a 5 star one at that! We're glad you found us and had a great shopping and delivery experience, we pride ourselves on great customer service and as a family owned business still like to deliver the personal touch so we're really glad Mark was able to help you with your choice of machine. We are sure you will find out aftersales care excellent also and if you have any queries on your product just email us at service@donaghybros.co.uk. Kind Regards Donaghy Bros.

Posted 3 years ago

“Goods were delivered quickly however there was slight damage to the floor tool tube, once reported a replacement was delivered with out any fuss.”

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Posted 3 years ago

“uncomplicated order process kept well informed fast delivery”

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Posted 3 years ago

“Excellent service from start to finish,”

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Posted 3 years ago

“Excellent communication and service.”

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Posted 3 years ago

“My order turned up and was delivered professionally”

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Posted 3 years ago

“Called there, to discuss an oven. Unfortunately not in stock, however I have to say Rory was incredibly helpful and called me back with an alternative. Thrilled to do business with them in the future.”

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Posted 3 years ago

“Great from start to finish. Easy ordering, clear expectations around delivery times from NI, good communication from DB and their courier to the mainland. Very happy!”

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Posted 3 years ago

“Delivered on time and in good condition”

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Posted 3 years ago

“I made a mistake an ordered the wrong item. Lucinda was very responsive and went the extra mile to resolve the problem. Great service, speedy and puntual delivery and collection. Many thanks Lucinda and Donaghy Bros ream.”

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Posted 3 years ago

Many thanks for your kind review Jose, we'll certainly pass on your feedback to Lucinda. Best Wishes Donaghy Bros.

Posted 3 years ago

“Quick delivery,”

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Posted 3 years ago

“Excellent service from ordering online to dilivery .the guys were very helpful”

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Posted 3 years ago

“Very worried what I was going to get as the paperwork kept stated I was to receive a inbuilt fridge freezer when I’d ordered a hob but luckily the hob arrived packaging was damaged but luckily the product is ok Until we battle again Larry”

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Posted 3 years ago

Hello Larry, please accept our apologies for the confusion caused, upon investigation we can see that you received delivery info that detailed a different item from the one you ordered which was down to a clerical error with the courier. Unfortunately this wasn't corrected before your order arrived. We will speak with them about this and also about the damage to the packaging which has occurred in transit. We are pleased to hear your product is ok but apologies once again for the less than perfect delivery experience. Kind Regards Donaghy Bros.

Posted 3 years ago

“Easy to use website, great price, fast delivery, kept updated. Not used product yet, but all looks in good order.”

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Posted 3 years ago

“A great service from start to finish done everything they said they would do I would recommend them to everyone”

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Posted 3 years ago

“Very impressed with service provided and would highly recommend Donaghy Bros .”

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Posted 3 years ago

“Very good service, Nija best price, great product, cheaper than anyone else”

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Posted 3 years ago

“Quick delivery. Super easy purchase. Will come back for more 👌.”

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Posted 3 years ago

“Kept me informed Safely delivered at time stated”

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Posted 3 years ago

Donaghy Bros is rated 4.8 based on 8,248 reviews