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Done. Reviews

4.1 Rating 339 Reviews
76 %
of reviewers recommend Done.
4.1
Based on 339 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Done. Reviews

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Done. 1 star review on 6th January 2024
Zach
Done. 1 star review on 6th January 2024
Zach
Done. 1 star review on 28th December 2023
Anonymous
Done. 1 star review on 19th November 2023
Todd Schafer
Done. 1 star review on 2nd November 2023
Jessica Braden
Done. 1 star review on 11th October 2023
Valdemir Goncalves Junior
Done. 1 star review on 27th September 2023
Anonymous
2
Anonymous
Anonymous  // 01/01/2019
Very Well Monitored and education every visit
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Posted 2 months ago
Efficient and they keep good notes so you don’t just have the same conversations over and over again with your provider.
Helpful Report
Posted 2 months ago
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, from connecting them to top-notch providers to assisting with pharmacy issues (and more!) so please don't hesitate to reach out to us for any ways we can improve or help!
Posted 2 months ago
They are timely, organized and kind. I would recommend this to anyone that is newly diagnosed with ADHD. It has been a being relief and I'm greatful this company exist.
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high-quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Posted 2 months ago
My provider has been a very comforting support in a difficult time. I am very grateful to him and the done team!
Helpful Report
Posted 3 months ago
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, from connecting them to top-notch providers to assisting with pharmacy issues (and more!) so please don't hesitate to reach out to us for any ways we can improve or help!
Posted 2 months ago
The process for evaluation and treatment has been easy. The hard part has been accessing medications. My provider has been wonderful and quick to respond. Done has made accessing the medication easier by offering a mail order pharmacy.
Helpful Report
Posted 3 months ago
Thank you so much for taking the time to leave a review! We are ecstatic to see this positive review. We understand that there are many barriers to patients receiving the care that they need and deserve within today's healthcare system. It is an honor to provide a service that increases accessibility to care for patients with ADHD. We take feedback very seriously - please don't ever hesitate to reach out to us with how we can improve our services in the future!
Posted 3 months ago
My clinician is easily accessible, responds quickly, and knowledgeable. It's helped me a lot
Helpful Report
Posted 3 months ago
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us.
Posted 3 months ago
Done is great. I'd recommend it for anyone who has ADHD and finds the monthly visits to a doctors office tedious and hard to manage. I will be using done for as long as the service is available.
Helpful Report
Posted 3 months ago
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Posted 3 months ago
The customer is good they usually respond within 24 hours or less. Now if there is a urgent issue they are on it and will not take 24 hours to respond once the Done Team knows its urgent. Honestly anytime I had a question for the Doctor they were answered promptly. One of the things that I life best about Done is that I have lived in a few states and I was able to keep the same Doctor because he is licensed in those states thankfully. That save me some stress. I have been with Done for 2.5 years. I would recommend Done
Helpful Report
Posted 3 months ago
We love that we are able to make it easier for patients to access high-quality providers! Our patients also have a dedicated team on their side to manage other aspects of their care as well so please don't hesitate to reach out to us at any time!
Posted 3 months ago
My provider is great. Usually takes her 1-3 days to reply, but I try to be patient and understanding. She always submits my refills on time and provides all the information I need for my medication.
Helpful Report
Posted 3 months ago
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Posted 3 months ago
I really appreciate that my provider Jennifer really listens well and asks questions to gain a better understanding of my situation. She has offered helpful recommendations and as always , follow ups from the entire team are timely
Helpful Report
Posted 3 months ago
We love that we are able to make it easier for patients to access high-quality providers! Our patients also have a dedicated team on their side to manage other aspects of their care as well so please don't hesitate to reach out to us at any time!
Posted 3 months ago
Done takes all the trouble out of managing adult ADHD. Before i found them, i reached out to countless Dr.'s only to be told the don't manage adult ADHD. So frusterating to not get the help you need, or to have to jump through hoops. Done changed all that for me and it was SOOOO easy! Done is awesome. i have told a bunch of my friends about it and they use them too!
Helpful Report
Posted 3 months ago
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Posted 3 months ago
Amy understood how I felt and knew exactly what I needed. She explained different medications and let me decide which one I felt would work best for me. She was very compassionate and caring. The medication is not covered by my insurance but the price is very reasonable. The drugstore had my prescription right away. My only regret is that I didn’t find Amy and Done long ago!
Helpful Report
Posted 3 months ago
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us for any ways we can improve or help!
Posted 3 months ago
Done has changed my life. When I first contacted Done I had many questions and their amazing staff made me feel secure. They led me through an evaluation then a consultation, and finally treatment. I can finally live a full, happy life now that i am being properly treated. Give a shot. You have nothing to loose, and everything to gain.
Helpful Report
Posted 3 months ago
Thank you for taking the time to share your thoughts! Our mission is to empower everyone to reach their full potential - please feel free to reach out to us if you have any feedback on how we can improve our services as we carry out our mission!
Posted 3 months ago
So helpful at this point in my life, especially after feeling like no other doctor was taking my symptoms seriously. I've been able to meet realistic life goals because of access to authentic care and treatment.
Helpful Report
Posted 3 months ago
We are happy to read this positive experience and to be able to partner with our patients to find treatment options that work best for them. Our support team and providers are so honored to be able to make high-quality ADHD care more accessible to our community - feel free to reach out to us at any time!
Posted 3 months ago
Easy access to a great physician
Helpful Report
Posted 3 months ago
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Posted 3 months ago
convenient service and specially if you do r have time for in person appointment. Easy refill requests and certainly less expensive than seeing an in person practitioner. Have recommended to friend who have also had great experiences
Helpful Report
Posted 3 months ago
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us for any ways we can improve or help!
Posted 3 months ago
Easy to connect with a provider and get the correct treatment you need. Also cheaper than other platforms!
Helpful Report
Posted 3 months ago
Thank you for taking the time to leave such a detailed review! We are so grateful to provide a service that empowers our patients to reach their full potential. Please do not hesitate to reach out if you have any further feedback for us.
Posted 3 months ago
I’ve struggled for a long time to finally get confirmation & an actual diagnosis of my ADHD. Done has been a lifesaver for me & I finally feel like I have control over my situation. When I feel healthy & in a positive space, my family also feels the same way. I am better able to manage my time & organizational skills. Done is always quick to answer my questions & they are always professional. They have a refill countdown clock that is available in the app so you always know when you need to get your medication refilled. That has been very helpful for me. My provider always answers my questions & I feel like she genuinely cares about my well-being. I’ve used other telehealth providers in the past before coming to Done & I am so happy I made the switch. I’ve been with Done for over a year now & I plan to stay with them for as long as possible.
Helpful Report
Posted 3 months ago
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, from connecting them to top-notch providers to assisting with pharmacy issues (and more!) so please don't hesitate to reach out to us for any ways we can improve or help!
Posted 3 months ago
Easy to book appts, the providers actually listen and care. Love that I can receive care from my home. They always either text or call to make sure I’m happy with my experience and make sure I was able to get my medication without issues. Sometimes the app is a little buggy, but if I use the website, I have no issues. Have been using Done for over a year, Definitely recommend!
Helpful Report
Posted 3 months ago
Thank you so much for taking the time to leave a review! We are ecstatic to see this positive review. We understand that there are many barriers to patients receiving the care that they need and deserve within today's healthcare system. It is an honor to provide a service that increases accessibility to care for patients with ADHD. We take feedback very seriously - please don't ever hesitate to reach out to us with how we can improve our services in the future!
Posted 3 months ago
Easy to use and great staff, helped me feel comfortable. Quick to reply for adjustments!
Helpful Report
Posted 3 months ago
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Posted 3 months ago
Done. is rated 4.1 based on 339 reviews