Donna Bella Hair Reviews

Name: Donna Bella Hair
Address: 1250 Flyer Way Suite 100, Salt Lake City, Utah
Rating: 3.96

4.0 Rating 207 Reviews

71 %

of reviewers recommend Donna Bella Hair

4.0

Based on 207 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Donna Bella Hair 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have loved my DB extensions, I love that the weft is so thin! They look so natural people are surprised when they find out I have them. Its been great for my natural hair, it’s healthy and has grown so much!”

Helpful Report

Posted 1 day ago

“I haven’t received the hair yet but I paid extra for overnight shipping. I ordered over the weekend so it should have shipped out first thing Monday but it’s late afternoon and they didn’t provide a tracking number for so I can’t tell if it’s even left their facility yet. In addition, there was no option to cancel the order expect to call and talk to them and they policy said they immediately start processing orders as soon as their placed so it’s not guaranteed (basically not gonna happen) that you’ll be able to cancel your order. So I want to know, if they immediately start processing the order and I placed it days ago, over the weekend, paid extra for overnight shipping, why has not shipped out yet? I’m highly displeased with their business operations and logistics. If I didn’t know people who ordered from here previously I’d be thinking I just got scammed out $600. Hopefully the hair is up to the quality I paid for whenever I do get it.”

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Posted 1 day ago

“Not as thick as I would have hoped”

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Posted 4 days ago

“I have not received my package!”

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Posted 4 days ago

“I absolutely love DB hair, it’s always the right color and in perfect condition.”

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Posted 1 week ago

We sincerely appreciate you taking the time to share your 5-star review, Denise! Your satisfaction with your Donna Bella Extensions means a lot to us. Feel free to contact us anytime at info@donnabellahair.com if you need any assistance - we are always here and eager to help. Thank you again for your support!

Posted 4 days ago

“I ordered the invisible weft education. I never got a link to the video”

Helpful Report

Posted 1 week ago

Hello Amy! We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 1 week ago

“My name is not mark. Why I’m being called mark on your website is beyond me. I cannot find a way to fix it.”

Helpful Report

Posted 1 week ago

Hello There, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 1 week ago

“My extensions are very soft and pretty. They look natural, and match my hair color even though it’s unusual.”

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Posted 2 weeks ago

Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Donna Bella extensions!

Posted 1 week ago

“I buy curly hair(kera-link), which is hard to find. The quality is wonderful. The website is easy to navigate. They stopped selling my brown#4 color though 😕”

Helpful Report

Posted 3 weeks ago

Hello Cindy, We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all you extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.

Posted 1 week ago

“This was my first time getting hair extensions and wow! The light ash blonde matched my hair perfectly. The ladies at the salon could not believe what a beautiful match it was. Highlights and everything. They were super easy to put and four packs were put in within about 45 minutes. An instantly new hairdo! My hair looks fuller and I look younger.”

Helpful Report

Posted 3 weeks ago

Posted 1 week ago

“Hair is good but shipping is the worst nightmare. expected delivery was not correct.”

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Posted 1 month ago

Thank you for sharing your review of your recent purchase with Donna Bella Hair! We are thrilled to hear that you are so pleased with your order. We're sorry for the shipping trouble, we always have different shipping options at checkout if needed! Please reach out to us any time with concerns or questions at info@donnabellahair.com - we're here to help!

Posted 3 weeks ago

“I love my extensions! They look so natural and my hair looks so much healthier! I’ve had so many compliments that I look younger! What a boost to my self esteem!❤️”

Helpful Report

Posted 1 month ago

Hello Beautiful! Thank you for the wonderful feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com. We are always here and ready to help. We appreciate your support!

Posted 1 week ago

“I love my ombre hair extensions. They look and feel amazing! I ordered one day and the next day they were on my porch. Awesome services! Thanks so much.”

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Posted 1 month ago

Thank you for sharing your 5-star review of your recent purchase Troylin! We are thrilled to hear that you are so pleased with your order. Please reach out to us any time at info@donnabellahair.com - we're here to help!

Posted 3 weeks ago

“My extensions were supposed to of been here yesterday. Now the label is defective and I have no idea where they are. $500 is a lot to not receive them on time or maybe at all!!”

Helpful Report

Posted 1 month ago

Hello Stacey, We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all you extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.

Posted 1 month ago

“Wish the Flat tip would be I. Stock! Ilink does not work near as well”

Helpful Report

Posted 1 month ago

Hello Teri, We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all you extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.

Posted 1 month ago

“Hair is beautiful and the color matches perfectly”

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Posted 1 month ago

Hello Beautiful! Thank you for your 5 Star review and recommendation! We hope you love your Donna Bella Extensions!

Posted 1 month ago

“Love these extensions so soft”

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Posted 1 month ago

Hello Beautiful! Thank you for your support and recommendation! We hope you love your Donna Bella Extensions!

Posted 1 month ago

“Beautiful color, great quality and really good prices! I am loving the hybrid weft it will be perfect for my client with fine hair. Customer service is fantastic!!!!”

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Posted 1 month ago

“Why are you discontinuing the best pro tip flat extensions .... the only on it use? Very annoying.”

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Posted 1 month ago

Hello Dawn, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 1 month ago

“Customer Service was beyond helpful and super nice. Helped me very quickly!”

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Posted 1 month ago

Donna Bella Hair is rated 4.0 based on 207 reviews